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Hyperledger > Case Studies > How the National Association of REALTORS® Improved Member Services with Hyperledger Fabric
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How the National Association of REALTORS® Improved Member Services with Hyperledger Fabric

Technology Category
  • Application Infrastructure & Middleware - Blockchain
Applicable Functions
  • Business Operation
Use Cases
  • Asset Lifecycle Management
Services
  • Data Science Services
  • System Integration
The Challenge
The National Association of REALTORS® (NAR) is America’s largest trade association, representing 1.3 million members involved in all aspects of the residential and commercial real estate transactions. Members belong to one or more of approximately 1,200 local associations/boards and 54 state and territory associations of realtors. All of these organizations are independent, even though they work together. NAR was looking for ways to better serve their members and felt that analyzing members’ engagement would help them achieve this goal. Unfortunately, member engagement events were only available to the association where the event occurred. Getting over 1200 CEOs to agree to give up control of their data and processes by switching to one common database sounded unlikely.
About The Customer
The National Association of REALTORS® (NAR) is America’s largest trade association, representing 1.3 million members involved in all aspects of the residential and commercial real estate transactions. Members belong to one or more of approximately 1,200 local associations/boards and 54 state and territory associations of realtors. All of these organizations are independent, even though they work together. The various local and state associations are independent corporations working together to deliver programs under a Code of Ethics that is over a hundred years old. There is an existing centralized database containing members’ billing information. Engagement information such as volunteerism, professional development and committee service is not shared.
The Solution
NAR used Hyperledger Fabric to build the REALTOR® Association Blockchain (nicknamed BlockR), a blockchain-based tool for recording and sharing information about member engagement across the nation’s realtor associations. Hyperledger Fabric is a blockchain framework implementation and one of the Hyperledger projects hosted by The Linux Foundation. Intended as a foundation for developing applications or solutions with a modular architecture, Hyperledger Fabric allows components, such as consensus and membership services, to be plug-and-play. Hyperledger Fabric leverages container technology to host smart contracts called “chaincode” that comprise the application logic of the system. The team created the REALTOR® Association Blockchain (also known as BlockR), a blockchain-based tool for recording and sharing information about member engagement across the nation’s realtor associations.
Operational Impact
  • Searching for member engagement now takes seconds, where it used to take hours of emails and phone calls.
  • The pilot was developed by six associations and included contributed data from an additional four associations.
  • In the week following the presentation of the pilot in March 2018, 51 associations asked to be part of it.
Quantitative Benefit
  • 51 associations asked to join the pilot within a week of its presentation.

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