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Sage > Case Studies > Hoya Vision Care Sees Business Clearly With Sage ERP X3
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Hoya Vision Care Sees Business Clearly With Sage ERP X3

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Discrete Manufacturing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Manufacturing System Automation
Services
  • System Integration
The Challenge
Hoya Vision Care of the Americas was constrained by an aging legacy application that was no longer capable of supporting the company’s fast-growing transaction volumes. The system limited the team to creating only 100 invoices per day, and Hoya required a new system that could handle an unlimited number of transactions, customers, and pricing options. They wanted a more user-friendly system that could automate processes that were controlled by Excel® spreadsheets. Additionally, they were seeking a warehousing application that would enable them to increase their capacity and speed, provide better physical procedure control, and be tweaked to fit their specific business needs.
About The Customer
Hoya Vision Care of the Americas is a Lewisville, TX-based manufacturer and distributor of high-quality eye-care products and services. The company supplies a complete range of lens designs, coatings, and materials to eye care professionals located within the United States, Canada, and South American countries. With extensive experience, knowledge, and state-of-the-art technology, Hoya developed its own lens materials, lens designs, and coating techniques. The company has 1,300 employees.
The Solution
After comparing ERP products through an online selection service, the Hoya evaluation committee chose Sage ERP X3. The Sage ERP X3 team conducted a comprehensive demo that showed Hoya how Sage ERP X3 integrates in-depth functionalities to cover the entire distribution process and how easily the software could be configured to meet its specific business practices. Convinced of the system’s ability to meet their needs, especially in the areas of warehousing capabilities and business information, the Hoya team selected Sage ERP X3. Hoya implemented the Sage ERP X3 order fulfillment, inventory management, purchasing, advanced warehousing, and data collection function in only four months. The company is also making use of specialized functions for identifying products (based on optical lens style and power) and performing landed cost calculations.
Operational Impact
  • Sage ERP X3 has proven to be the customer-friendly and employee-friendly system that Hoya was seeking.
  • Since the installation, Hoya has doubled its customer base and increased its inventory by 500,000 pieces.
  • The company has increased availability of business information as Sage ERP X3 provides it with real-time indicators and enables the team to create their own reports.
Quantitative Benefit
  • Prior to the implementation, Hoya’s average piece variance was between 12,000 and 18,000 of a 1.5 million-piece inventory. Currently, with the ability to automatically decrement inventory, this rate is 600 of 2 million.

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