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11:11 Systems > Case Studies > iland, now 11:11 Systems, cloud-based disaster recovery services help The Trans Group protect their most precious cargo
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iland, now 11:11 Systems, cloud-based disaster recovery services help The Trans Group protect their most precious cargo

Technology Category
  • Infrastructure as a Service (IaaS) - Backup & Recovery
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
The Trans Group, a transportation company, was facing challenges with their data backup solution. They had data housed in multiple locations, but there was no regional diversity, which was not a satisfactory disaster recovery strategy for the long term. The company needed on-demand access to real-time data, such as route information, to provide optimal service to the communities they serve. It was imperative that data was available on demand so that update calls could be made to schools and parents in a timely manner. However, their limited IT resources required an easy-to-use, cost-effective disaster recovery solution.
About The Customer
The Trans Group began in New York over 50 years ago and now, with a fleet of over 1,200 vehicles and more than 1,700 employees, the company provides transportation to hundreds of thousands of passengers annually—making them one of the region’s largest school and transit transportation companies. In addition to providing transportation for many schools in the region, they provide public bus transportation and have 10 depot locations. Continually striving to provide safe, reliable, and cost-effective bus services, the company has a strong focus on improving the quality of their operations.
The Solution
The Trans Group decided to use the [11:11] Disaster-Recovery-as-a-Service (DRaaS) solution to ensure protection of and on-demand access to route information and other data. The burst model of pricing means that The Trans Group only has to pay for CPU and RAM on running VMs when a failover or test is performed, making the solution very cost effective. The management console delivers the visibility over resources and costs needed. The ease of use of the solution was a big drawcard as well. The data is never more than 20 seconds old and failover is as simple as hitting a button and they're up and running. Every vehicle in The Trans Group fleet has a planned route for the day. All of that route data is stored and replicated in the [11:11] cloud. The company also replicates their payroll server to [11:11] to ensure their complex payment system for hundreds of drivers is always available. And, the maintenance system for the entire fleet—which includes statistics for every vehicle—is also replicated to the [11:11] cloud and accessible via mobile devices from all 10 Trans Group locations.
Operational Impact
  • The Trans Group now has a cost-effective replication of critical company data.
  • The company's customer support consistently exceeds expectations.
  • The solution was easy to set up and is accessible via Apple or Android apps.
Quantitative Benefit
  • The data is never more than 20 seconds old.
  • Failover is as simple as hitting a button.

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