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Case Studies > iMIX Rapidly Delivers Tailored Treatments to Patients

iMIX Rapidly Delivers Tailored Treatments to Patients

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Pharmaceuticals
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Regulatory Compliance Monitoring
Services
  • System Integration
  • Training
The Challenge
Due to the speed at which the company needs to operate and the high stakes that come with treating hospital patients, iMIX needed a robust enterprise quality management system (eQMS) to ensure that every product it shipped met the highest quality standards. Not only would the right eQMS system protect the company against liabilities, it would also make it easier to pass audits, which are conducted regularly by Medsafe, New Zealand’s FDA-like regulatory agency. To meet its goals, iMIX needs to balance its commitment to high quality standards with the ability to operate with agility.
About The Customer
iMIX is a pharmaceutical company based in New Zealand that provides tailored medicines directly into hospital settings. To illustrate, imagine a doctor is treating a cancer patient in a hospital and places an order for a selection of different prescriptions. iMIX will receive this order, put the drugs into a saline or glucose bag, and send them over to the hospital within one or two days. The company operates in a high-stakes environment where the speed and accuracy of delivering medications are critical. iMIX is committed to maintaining high-quality standards while ensuring agility in its operations.
The Solution
Over the course of his career, Quinn has worked with a number of multinational pharmaceutical companies, many of which were using well-established QMS solutions. As the iMIX team began looking for a solution, Quinn steered them as far away from these options as he could. After researching his options, Quinn found Qualio and loved what he saw. Budget costs and time to implement the system weren’t the most influential factors in reaching a decision, but Qualio’s price point and ease of implementation made the choice even easier. At the time of this writing, iMIX hasn’t yet fully implemented Qualio into its operations. But the company is very close. Per Quinn, the process has been seamless — and much faster than he expected. Already, iMIX is confident they made the right decision about an eQMS.
Operational Impact
  • Fast Implementation: The process of migrating to Qualio is almost complete, and it’s only taken a couple of months.
  • Continuous Audit-Readiness: Due to the high risk levels associated with the products they make, iMIX is routinely audited by Medsafe. When the company passes the audit, its certifications get renewed.
  • Error Reduction: Qualio enables the iMIX team to move beyond paper-based systems. As a result, human error is largely taken out of the equation. Now, the team can rest comfortably knowing that documentation is accurate and easily located at any given time.
Quantitative Benefit
  • Implementation time reduced from over a year to a couple of months.

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