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Case Studies > Improving Product Visibility Across Design and Manufacturing

Improving Product Visibility Across Design and Manufacturing

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Automotive
  • Utilities
Applicable Functions
  • Business Operation
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
As a visionary company in the clean tech industry, FreeWire needed to stay ahead of the competition and get high-quality products to market quickly. Using spreadsheets, shared drives, and other manual processes to manage product development, engineering changes, and bills of materials (BOMs) made it difficult to share the latest design information. As the business grew, the need to collaborate with contract manufacturers (CMs) in real time became essential to avoid quality issues and launch delays. FreeWire needed a single, centralized solution to keep everyone on the same page and eliminate confusion around the latest design.
About The Customer
FreeWire Technologies merges beautiful design with convenient services to electrify industries formerly dependent on fossil fuels. Their turnkey power solutions deliver energy whenever and wherever it’s needed for reliable electrification beyond the grid. FreeWire’s Mobi EV Charger product line offers mobile charging that can be quickly deployed to shift with the rapidly changing electric vehicle (EV) landscape, and the Mobi Gen product line offers clean and quiet on-site power to substitute or supplement the use of diesel generators for a variety of remote power needs. Their products are used by customers across industries including automotive, corporate campuses, utilities, entertainment, and fleet operators.
The Solution
Based on the team’s prior experience with product lifecycle management (PLM) solutions, they knew PLM was a must-have. Arena PLM checked all the key 'requirements boxes' for being easy to use, configure, scale, and integrate with existing design and manufacturing systems. Arena is used across multidisciplinary engineering groups, along with operations and even marketing. FreeWire’s product is complex and consists of electrical, mechanical, and software components. Arena manages every aspect of the design in a revision-controlled environment including parts, BOMs, documents, and approved vendor lists (AVLs). As FreeWire continues to grow and add more CM partners, they rely on Arena’s supplier licenses and access policies to control what each partner can view. Arena also provides FreeWire’s field repair team with increased visibility into the product design to help quickly identify software revisions and speed issue resolution. Arena has made it easy to pass information between FreeWire’s Creo and SOLIDWORKS systems to better control design files, 3D CAD files, BOMs, electrical schematics, wire harnesses, and assembly documents. With a centralized product record, engineering teams can easily export BOMs, track the status of orders, and view progress on the latest designs. Arena also passes BOMs upon release to FreeWire’s enterprise resource planning (ERP) system, providing access to current product information by operations.
Operational Impact
  • Enhanced communication with suppliers.
  • Improved product information integrity.
  • Increased development and change process visibility.
Quantitative Benefit
  • Accelerated product development processes.
  • Increased visibility across teams and partners.

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