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CARTO > Case Studies > Indoor Mapping & Airport Routing Solution by Aena & Telefonica
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Indoor Mapping & Airport Routing Solution by Aena & Telefonica

Technology Category
  • Drones - Drone Flight & Navigation Software
  • Drones - Flight & Control Systems
Applicable Industries
  • Marine & Shipping
Applicable Functions
  • Product Research & Development
Use Cases
  • Movement Prediction
The Challenge
Aena, the world's largest airport management company, was faced with the challenge of improving navigation for passengers within its airports. The company wanted to enhance the overall passenger experience at all stages of their journey. The primary goal was to enable passengers to visualize their entire journey and locate key points of interest such as restaurants, shops, toilets, or security controls. Additionally, Aena wanted to provide passengers with an estimate of the time required to reach the boarding gate. This was a significant challenge considering the vast number of passengers, over 275 million, passing through its 46 Spanish airports and 23 airports in London-Luton and America annually.
About The Customer
Aena is the world's largest airport management company, managing a total of 69 airports, including 46 in Spain and 23 in London-Luton and America. The company is responsible for the smooth operation and management of these airports, ensuring that over 275 million passengers annually have a seamless travel experience. Aena's primary goal is to provide passengers with the best experience at all stages of their journey, from arrival at the airport to boarding the plane. This includes ensuring easy navigation within the airports and providing timely information about key points of interest.
The Solution
In response to the challenge, Aena collaborated with Telefonica, CARTO, and Situm to develop an indoor navigation solution called 'AenaMaps'. This solution was designed to assist passengers in navigating through airport environments. The AenaMaps solution is operational at Spain's seven main airports. It is available via the Aena app on Android and iOS, allowing routes to be followed both visually and by voice. The maps and routes can also be viewed on Aena's website. During the solution's development, CARTO participated in the cartographic enrichment of Aena's airport maps and plans, route development, and architecting this advanced analytics solution.
Operational Impact
  • The implementation of the AenaMaps solution has significantly improved the passenger experience at Aena's airports. Passengers can now easily visualize their entire journey within the airport, locate key points of interest, and get an estimate of the time required to reach the boarding gate. This has not only enhanced the passenger experience but also improved the overall efficiency of airport operations. The solution's availability on both Android and iOS platforms, as well as on Aena's website, ensures that it is accessible to a wide range of passengers. The collaboration with CARTO in the solution's development has also enriched Aena's airport maps and plans, contributing to the solution's effectiveness.
Quantitative Benefit
  • not mentioned

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