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11:11 Systems > Case Studies > Insurance provider’s sophisticated analysis, powered by cloud technology, helps clients weather storms
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Insurance provider’s sophisticated analysis, powered by cloud technology, helps clients weather storms

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
St. James Insurance Group, a pioneer in the insurance space, was facing skyrocketing IT costs, the need to protect its growing data and systems, and the ability to scale easily as needed. The company had initially deployed disaster recovery in the cloud to protect its own business and was looking to further minimize costs and create business agility by expanding its use of cloud to resource-heavy, production applications. However, finding a provider that shared their vision was a challenge.
About The Customer
St. James Insurance Group is a privately owned and managed company that has differentiated itself in the insurance space by creating insurance programs targeted at regions where weather-related catastrophes are common. The programs are nationally recognized and placed with only the highest quality insurance carriers. With a focus on integrity and quality, St. James provides a range of services for its carrier partners and agents, including policy processing, underwriting, claims adjudication, and marketing. It customizes its offerings to meet the diverse and specific needs of clients.
The Solution
St. James Insurance Group deployed [11:11]’s Disaster Recovery as a Service to protect its data and systems. The disaster recovery (DR) plan includes failing over to [11:11]’s Los Angeles data center, well away from the company’s home-base in Florida. Annual testing of the DR plan ensures confidence that it will work during a real disaster. The company also utilized [11:11]’s reservation plus burst capacity pricing model for a new application that looks at weather events and the costs of those events. This allows the company to pay a lower monthly rate for the compute resources it knows it needs, yet burst to extra capacity when required.
Operational Impact
  • The company enjoys near-zero recovery time with the DRaaS solution.
  • The solution is easily scalable as the company grows, providing flexibility.
  • The company has cost-effective peace of mind knowing its data and systems are protected.

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