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Resco > Case Studies > Integrating mobility for smoother production of renewable energy
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Integrating mobility for smoother production of renewable energy

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Renewable Energy
Applicable Functions
  • Maintenance
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
Services
  • System Integration
The Challenge
MHI Vestas Offshore Wind, a company focused on the design, manufacture, installation, and service of wind turbines for the offshore wind industry, faced a pressing need for efficient servicing of its growing number of turbines. With offshore wind turbine farms in Denmark, Sweden, Netherlands, Belgium, and the United Kingdom, the company expanded rapidly from 250 to over 2200 employees, many of whom are technicians handling the maintenance of turbines. The company was already running on Microsoft Dynamics 365 and sought a suitable mobile solution to add more flexibility and enable technicians to access and work with the company’s data on phones and tablets, even offline, while on the turbines out at sea.
About The Customer
MHI Vestas Offshore Wind A/S is a public limited company founded in April 2014. Its parent companies are two of the global leaders in wind power and offshore ventures – Vestas Wind Systems A/S and Mitsubishi Heavy Industries Ltd. The company's mission is to develop offshore wind as an economically viable and sustainable energy resource for the future. Its sole focus is to design, manufacture, install, and service wind turbines for the offshore wind industry. The company aims to drive down the cost of energy from offshore wind parks by driving capital and operating savings, and increasing the output of wind turbines by bringing state-of-the-art technology to the market. The company has over 2200 employees and its headquarters are located in Dusager 4 8200 Aarhus N Denmark.
The Solution
MHI Vestas chose Resco Mobile CRM as their mobile solution. The mobile app enables technicians to access and work with the company’s data on phones and tablets – even offline, while on the turbines out at sea. It helps to guide them throughout the maintenance process, provide feedback to the back office, and simplifies access to all required documents and other essential information stored in Dynamics 365. The company also highlighted the customization ease and flexibility of Resco Mobile CRM, which was enabled thanks to the flexibility of Resco’s Woodford configuration tool. The straightforward customization process also enabled the company to save resources.
Operational Impact
  • The mobile app enables technicians to access and work with the company’s data on phones and tablets – even offline, while on the turbines out at sea.
  • It helps to guide them throughout the maintenance process, provide feedback to the back office, and simplifies access to all required documents and other essential information stored in Dynamics 365.
  • The company also highlighted the customization ease and flexibility of Resco Mobile CRM, which was enabled thanks to the flexibility of Resco’s Woodford configuration tool.

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