Download PDF
IntelliSurvey: Accelerating Survey Development with IoT
Technology Category
- Networks & Connectivity - 5G
Applicable Industries
- Equipment & Machinery
- National Security & Defense
Applicable Functions
- Product Research & Development
Use Cases
- Personnel Tracking & Monitoring
Services
- System Integration
- Testing & Certification
The Challenge
IntelliSurvey, a leading provider of complex online surveys, faced a significant challenge in maintaining efficient communication and collaboration across its globally dispersed workforce. With 75% of its employees located outside its headquarters in Ladera Ranch, CA, the company needed a robust solution to ensure seamless collaboration and responsiveness to its clients. The speed of survey development was a key business differentiator for IntelliSurvey, and the company needed to maintain this edge despite the geographical spread of its workforce. The company's previous on-premises phone system was not sufficient to meet these needs, and a more advanced, integrated solution was required.
About The Customer
IntelliSurvey is a premier resource for complex online surveys. Founded in 2001 and headquartered in Ladera Ranch, CA, the company employs 95 people across various locations in the US, Europe, and Asia Pacific. IntelliSurvey's industry-leading survey software, backed by expert project managers, captures critical market data that enables better business decisions. The company serves a diverse client base, including global Fortune 500 companies, and prides itself on delivering 50% faster programming turnaround compared to its competitors.
The Solution
IntelliSurvey adopted a cloud communications and collaboration solution based on RingCentral Global Office™, RingCentral Meetings™, and RingCentral Glip®. This solution replaced the company's old hard phones with softphones that were fully integrated with users’ Google G Suite applications. The RingCentral Mobile® app ensured that employees who travel never miss a call. RingCentral Meetings provided a platform for conducting daily stand-up meetings. However, the most significant impact came from RingCentral Glip®, an all-in-one team messaging hub that reduced email clutter and featured file sharing, screen sharing, search, calendaring, and integrated task management tools. Glip was adopted company-wide after passing an IT test and was integrated with Google Drive and Atlassian products for secure document sharing.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
Case Study
Robot Saves Money and Time for US Custom Molding Company
Injection Technology (Itech) is a custom molder for a variety of clients that require precision plastic parts for such products as electric meter covers, dental appliance cases and spools. With 95 employees operating 23 molding machines in a 30,000 square foot plant, Itech wanted to reduce man hours and increase efficiency.
