Download PDF
Interview with Gordon Property Management, San Francisco, CA
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Gordon Property Management faced significant challenges with their existing property management software, Promas. The software was not adequately addressing the specific needs of multifamily property management. A critical turning point came when the owner had to manually create an Excel spreadsheet of all transactions for the past 12 months for a refinancing process. This labor-intensive task highlighted the inefficiency of their current system. Additionally, the company struggled to take on new properties due to time and resource constraints. The inability to efficiently manage new business opportunities was a significant barrier to growth. The company needed a more robust and specialized software solution to streamline operations, improve efficiency, and enable growth.
About The Customer
Gordon Property Management is a property management company based in San Francisco, CA, with nearly 25 years of experience in the industry. The company manages over 500 units, primarily focusing on small to mid-sized residential multi-family properties, with some commercial properties in their portfolio. The business has grown significantly over the years, and the company has built a reputation for providing high-quality property management services. The team at Gordon Property Management is dedicated to leveraging technology to improve their operations and provide better service to their clients. They are committed to staying ahead of industry trends and continuously seeking ways to enhance their service offerings.
The Solution
Gordon Property Management decided to switch to AppFolio, a software solution specifically designed for the multifamily management space. AppFolio offered a range of features that addressed the company's needs, including online rent payments, maintenance requests, and electronic statement delivery. The software also allowed for remote access, enabling the team to work from home or on-site at properties. This flexibility was a significant advantage, as it streamlined operations and reduced the need for manual data entry. The implementation of AppFolio also included online applications and screening processes, which significantly sped up the application process and improved the user experience for prospective residents. The software's frequent updates and new features ensured that the company could continuously improve its operations and take advantage of the latest technological advancements.
Operational Impact
Quantitative Benefit
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Remote Wellhead Monitoring
Each wellhead was equipped with various sensors and meters that needed to be monitored and controlled from a central HMI, often miles away from the assets in the field. Redundant solar and wind generators were installed at each wellhead to support the electrical needs of the pumpstations, temperature meters, cameras, and cellular modules. In addition to asset management and remote control capabilities, data logging for remote surveillance and alarm notifications was a key demand from the customer. Terra Ferma’s solution needed to be power efficient, reliable, and capable of supporting high-bandwidth data-feeds. They needed a multi-link cellular connection to a central server that sustained reliable and redundant monitoring and control of flow meters, temperature sensors, power supply, and event-logging; including video and image files. This open-standard network needed to interface with the existing SCADA and proprietary network management software.
Case Study
Marine and Industrial Displays by Caterpillar
Caterpillar needed a flexible platform for a new generation of connected human-machine interfaces across a wide variety of industrial environments. Examples include marine, petroleum pumping, generators, custom hydraulics, mining, and rail applications.
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
