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IoT Implementation in Firehouse Pizza: Enhancing Productivity and Reducing Labour Costs
Applicable Industries
- Food & Beverage
Use Cases
- Personnel Tracking & Monitoring
- Time Sensitive Networking
The Challenge
Firehouse Pizza, a popular pizza chain in Dublin, Ireland, was facing significant operational challenges. The Operations Manager, Wanda Okibede, was initially using Excel to manage staffing, which seemed like the easiest option at the time. However, the team was struggling with accurately and consistently getting rosters out to staff. This lack of efficient scheduling was impacting the productivity of the team and their ability to plan for social activities outside of work. Additionally, the company had a lack of insight into their forecast management. They only had a rough estimate of their expenditure on labour costs, which was negatively impacting the revenue of the business. The need for a more efficient and accurate system for managing staff schedules and monitoring labour costs was evident.
About The Customer
Firehouse Pizza is a popular pizza chain based in Dublin, Ireland. Founded in 2009 by Paul Morris and Stephen O’Brien, active Firefighter and Paramedic with Dublin Fire Brigade, the brand is known for its unique and innovative approach to pizza. They use fresh, high-quality ingredients to create a variety of pizzas, including industry-firsts like gluten-free dough and vegan alternatives. The company has a strong commitment to evolving and growing, welcoming new talent into their team to share their distinct way of life with more people every day. The Operations Manager, Wanda Okibede, plays a crucial role in managing the staff and operations of the business.
The Solution
Firehouse Pizza turned to Bizimply, a workforce management solution, to address their operational challenges. The entire Firehouse crew found Bizimply to be a significant improvement over their previous system. The team became more engaged and efficient, receiving their schedules quicker, which allowed them to plan for social activities outside of work. One of the most appreciated features was the Time station app, which enabled staff to clock in and out, record break times, and maintain accurate records of hours worked. This feature provided Wanda with the ability to monitor staff labour costs, identify peak shift times, and devise strategies to effectively reduce labour costs. As a result, the company was able to plan for demand, reducing their labour costs by 15%. Furthermore, Bizimply streamlined the process of completing the rota, reducing the time spent on this task from hours to minutes. The system also provided clarity and certainty to the staff regarding their wages.
Operational Impact
Quantitative Benefit
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