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Fieldmotion > Case Studies > IoT Transformation in Door Installation: A Case Study of Doors Plus Group
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IoT Transformation in Door Installation: A Case Study of Doors Plus Group

Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Robots - Wheeled Robots
Applicable Industries
  • Telecommunications
Use Cases
  • Asset Lifecycle Management
  • Time Sensitive Networking
Services
  • System Integration
  • Training
The Challenge
The Doors Plus Group Ltd, a company specializing in the supply and installation of windows, doors, and fire door sets, was facing significant challenges in managing its growing business. The company was struggling with an overwhelming amount of paperwork and the management of field workers. As the business expanded, the need for an easy-to-use mobile software that could simplify these processes became evident. The company was in search of a solution that could streamline their operations, reduce the time spent on administrative tasks, and improve their overall productivity and profitability.
About The Customer
The Doors Plus Group Ltd is an organization that specializes in the supply and installation of windows, doors, and fire door sets. The company was established in 2012 and has since experienced substantial growth. The Doors Plus Group invests heavily in training, development, and technology to meet the increasing challenges and requirements of their diverse client base. The company was seeking a solution to manage their expanding business, reduce paperwork, and improve the management of their field workers.
The Solution
The Doors Plus Group adopted FIELDMOTION's Automatic Door management software to address their challenges. This software provided an easy-to-use scheduling platform that brought all their operations under one platform. This included scheduling reactive and planned jobs, booking recurring jobs, and managing all these tasks through a mobile app. The software also offered features like asset management, where all door details could be logged by engineers and accessed by anyone on any device. The schedule management feature allowed for better planning and tracking of jobs, improving compliance and reducing the risk of missed jobs. The cloud-based mobile app worked even offline, enabling reports to be filled in without an internet connection. Digital forms replaced paperwork, making the process more efficient and the data more readable. The customer portal feature improved transparency with clients, reducing the number of calls to the main phone lines and making job history and upcoming jobs easily accessible.
Operational Impact
  • The implementation of FIELDMOTION's Automatic Door management software brought about significant operational improvements for the Doors Plus Group. The easy-to-use scheduling platform improved business productivity and profitability. The asset management feature allowed for better tracking and management of door details, improving efficiency. The schedule management feature improved planning for reactive jobs and ensured no jobs were missed, enhancing compliance. The mobile app, which worked even offline, allowed for greater flexibility and efficiency in report filing. The digital forms replaced paperwork, making the process more efficient and the data more readable. The customer portal improved transparency with clients, reducing the number of calls to the main phone lines and making job history and upcoming jobs easily accessible.
Quantitative Benefit
  • Significant reduction in time spent on filing tasks
  • Consistent on-time payment of invoices
  • Ability to handle a greater number of projects

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