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Jump Technologies Enhances Healthcare Inventory Management with RingLead's Unique Upload
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Database Management & Storage
- Functional Applications - Inventory Management Systems
Applicable Industries
- Healthcare & Hospitals
- Software
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
The Challenge
Jump Technologies faced significant data quality challenges due to the high turnover in the healthcare industry and the use of mass lists for marketing efforts. This resulted in outdated and incorrect data, making it difficult to identify accurate contact names and emails in their lists and Salesforce. The company struggled with the quality of data, leading to inefficiencies and potential errors in their CRM system.
About The Customer
Jump Technologies, established in 2000, provides cloud-based inventory management solutions across various industries. Recently, the company has shifted its focus to the healthcare sector, offering specialized inventory management for hospitals. Their solutions assist with tracking, proof of delivery, ordering, and more. With a commitment to improving operational efficiency and data accuracy, Jump Technologies aims to address the unique challenges faced by healthcare providers in managing their inventory and contact data.
The Solution
To tackle the data quality issues, Jump Technologies implemented RingLead's Unique Upload to ensure clean and accurate contact information in their CRM. Unique Upload allows the company to upload clean list data from multiple sources into Salesforce, preventing the creation of duplicate records. The tool addresses the specific challenges posed by each point of entry in a database, including lists. By using Unique Upload, Jump Technologies can control what happens when duplicates or related records are found, creating tasks or appending data to fields on existing records instead of creating duplicates. This results in clean data with no information loss, significantly improving the quality of their CRM data.
Operational Impact
Quantitative Benefit
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