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Avanan > Case Studies > Keep it Simple: How Switching to Avanan Made Things Easier

Keep it Simple: How Switching to Avanan Made Things Easier

Technology Category

Cybersecurity & Privacy - Cloud Security

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

Cloud Planning, Design & Implementation Services

The Challenge

Home Management, a property management firm in the Southwest, had been using Mimecast for years. However, the small IT department found that managing their email was taking too much time due to the complicated usage and lack of results. The product was too expensive for what they felt they were getting out of it. They were paying for Mimecast’s archiving system that they weren’t actually using. It was difficult to see what was going on in their environment. When something was blocked, they couldn’t figure out why. It was especially frustrating due to the high level of false positives, and due to the fact it was blocking a lot of legitimate emails. The system was just plain complicated. The IT department was swamped, being pulled in hundreds of different directions. But they were bogged down with email. Mimecast was “a pain” to manage, and left them having to put aside other, critical tasks.

About The Customer

Home Management is a property management firm in the Southwest. The company had been using Mimecast to secure its Microsoft 365 environment for years. However, they faced several problems with the product. It was too expensive for what they felt they were getting out of it. They were paying for Mimecast’s archiving system that they weren’t actually using. It was difficult to see what was going on in their environment. When something was blocked, they couldn’t figure out why. It was especially frustrating due to the high level of false positives, and due to the fact it was blocking a lot of legitimate emails. The system was just plain complicated. The IT department was swamped, being pulled in hundreds of different directions. But they were bogged down with email. Mimecast was “a pain” to manage, and left them having to put aside other, critical tasks.

The Solution

Home Management decided to switch to Avanan after hearing about its glowing reviews on Gartner and G2. Avanan is a cloud email security platform that uses APIs to block phishing, malware, and data leakage in the line of communications traffic. This means Avanan catches threats missed by Microsoft while adding a transparent layer of security for the entire suite that also protects other collaboration tools like Slack. On a demo and POC, the IT department saw first-hand how Avanan’s powerful solution can work in the background, without them having to play around too much. On the POC, false positives dropped and more clean emails came through. They were also excited about Avanan’s internal email protection. Because Avanan deploys inline, it can easily scan all internal emails. It also has the context needed to stop Business Email Compromise attacks, which prey on internal email.

Operational Impact

Simplicity of Avanan’s solution. From the quick, one-click install, to easy configuration, everything has been much more efficient than when the company was using Mimecast.
The company is paying for exactly what they’re using. Avanan is providing better security at a much better price.
Benefited from internal protection. The company has seen, in real-time, how Avanan’s inline protection has stopped potential account compromises from inside the company.

Quantitative Benefit