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Motive > Case Studies > Keep Truck in Miller Expedited Freight, Inc. Case Study
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Keep Truck in Miller Expedited Freight, Inc. Case Study

Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Driver Performance Monitoring
  • Vehicle Performance Monitoring
Services
  • System Integration
  • Training
The Challenge
Miller Expedited Freight, Inc., a family-owned company with 21 years of experience in the trucking industry, was facing challenges in monitoring and improving the driving habits of their drivers. Before the implementation of the KeepTruckin Smart Dashcam, the company had to rely on the driver's description of any event or accident, which could be imperfect due to human memory. The company also faced safety concerns at certain facilities that were reported to be hazardous for entering and exiting their docks. The company needed a reliable and effective solution to these challenges.
About The Customer
Miller Expedited Freight, Inc. is a family-owned company based in Indianapolis, Indiana. The company specializes in general freight and has a fleet size of 23. With 21 years of experience in the trucking industry, the company has built a reputation for reliability and efficiency. However, like many companies in the industry, Miller Expedited Freight faces challenges in monitoring and improving the driving habits of their drivers. The company also has to deal with safety concerns at certain facilities, which can pose risks to their drivers and vehicles.
The Solution
The company decided to implement the KeepTruckin Smart Dashcam, which integrates with the KeepTruckin ELD. The dashcam provides digital proof of incidents, helping to avoid exorbitant attorney fees, long-drawn-out court cases, and extensive insurance investigations. The company tested a single KeepTruckin Smart Dashcam before outfitting their entire fleet. The dashcam was moved around into several of the company’s trucks to see how it works in different vehicles. The dashcam footage was also used as a tool to improve the driving habits of the drivers through coaching. The company also used the dashcam to identify safety hazards at certain facilities.
Operational Impact
  • The implementation of the KeepTruckin Smart Dashcam has led to improved driving habits among the drivers. The drivers have become more conscious of their actions and have reduced hard brakes and hard accelerations.
  • The dashcam has also helped the company to identify safety hazards at certain facilities. The company was able to confirm the complaints of their drivers about the safety hazards at these facilities.
  • The drivers at Miller Expedited Freight have changed their minds about dash cams and now want them. They have seen the positives and realize the value of the camera.

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