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Keeping Success Flowing Strong
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Predictive Maintenance
- Process Control & Optimization
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
- Training
The Challenge
Nestlé Waters had been using a cumbersome, paper-based system to collect and analyze data. When issues arose that required immediate attention, the company’s quality engineers had to disrupt operators on the production line to retrieve the necessary data. Nestlé Waters’ goal was to implement a system that would enable them to easily monitor, review, and trend real-time quality data. In addition, they wanted to standardize on one solution—across all their facilities—to complement their existing IT infrastructure.
About The Customer
Nestlé Waters, the world’s leading bottled water company, has built a solid reputation on the quality and purity of its products. Established in more than 100 countries, the company boasts a portfolio of 48 brands and operates 87 manufacturing sites in 30 countries. With an annual revenue exceeding $8 billion and a market share of 11%, Nestlé Waters meets consumer needs by keeping its wide variety of products flowing through strong distribution channels. The company has emerged as a substantial player in the bottled water market, strengthened by continuous improvement efforts.
The Solution
After a thorough needs-analysis evaluation, Nestlé Waters determined that InfinityQS® solutions best satisfied their criteria for quality documentation and analysis. To accelerate and streamline the software implementation, the Nestlé Waters IT team leveraged InfinityQS Professional Services. These expert services are provided by teams of skilled, certified quality engineers, industrial statisticians, and Six Sigma Black Belts—all with extensive manufacturing experience. The teams worked closely during all stages of the implementation, including planning, implementation design, and project management. From an IT standpoint, the implementation focused on two separate manufacturing units: Retail Manufacturing and Home & Office Manufacturing. They spread the implementation across 16 Retail sites, as well as eight Home & Office sites, and integrated them with corporate headquarters.
Operational Impact
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