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Case Studies > KPN and Cisco Jasper Partner to Deliver Comprehensive IoT Connectivity Management Solution

KPN and Cisco Jasper Partner to Deliver Comprehensive IoT Connectivity Management Solution

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - API Integration & Management
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Telecommunications
  • Transportation
Applicable Functions
  • Business Operation
  • Field Services
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
  • Track & Trace of Assets
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
In the age of IoT, traditional network service providers are evolving to offer new business models and value-added services. KPN, the largest network service provider in the Netherlands, needed to expand beyond fixed lines and mobile communications to provide innovative solutions for IoT, cloud, analytics, and security. Customers now expect a full solution, not just SIM connectivity, and they want a one-stop shop for their IoT needs. KPN faced the challenge of meeting these new customer expectations while also managing the scalability and complexity of IoT deployments.
About The Customer
KPN is the largest network service provider in the Netherlands, known for its extensive history and expertise in telecommunications. The company has been a pioneer in adopting new technologies and expanding its service offerings beyond traditional fixed lines and mobile communications. KPN has a strong focus on innovation, particularly in the areas of IoT, cloud, analytics, and security. By partnering with Cisco Jasper, KPN aims to provide comprehensive IoT connectivity management solutions to its diverse customer base, which includes businesses across various industries. The company's commitment to delivering value-added services and its ability to adapt to changing market demands have positioned it as a leader in the telecommunications sector.
The Solution
KPN partnered with Cisco Jasper to leverage the Control Center platform, which allows for comprehensive IoT connectivity management. This partnership enabled KPN to offer a full suite of IoT solutions, including asset utilization, predictable billing, and forecasting. The Control Center platform's APIs and automated business rules allowed customers to embed functionality directly into their IT systems, adding significant value. The platform's scalability was a game changer, enabling KPN to support customers deploying 500,000 or more connected devices. Additionally, Control Center simplified billing by consolidating key information for all SIMs onto a single page, making tracking and reporting more practical. KPN also worked closely with Cisco Jasper to migrate about 30-40 enterprises onto the Control Center platform, ensuring a seamless transition and maintaining reliable service.
Operational Impact
  • KPN's partnership with Cisco Jasper allowed them to offer a comprehensive IoT connectivity management solution, meeting the evolving needs of their customers.
  • The Control Center platform enabled KPN to support large-scale IoT deployments, with some customers deploying 500,000 or more connected devices.
  • The platform's APIs and automated business rules added significant value by allowing customers to embed functionality directly into their IT systems.
Quantitative Benefit
  • A public infrastructure maintenance company reduced its fleet by two trucks, saving money on fuel and track maintenance.
  • The same company was able to predict where anomalies would happen, improving operational efficiency and reducing costs.

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