Launch VoLTE Services with Confidence

Technology Category

Networks & Connectivity - Cellular

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Use Cases

Public Transportation Management

Services

Software Design & Engineering Services
System Integration

The Challenge

A tier one operator is preparing to rollout VoLTE services nationwide. However, the operator is concerned about the readiness of the network and engineering teams for the anticipated traffic volumes. The operator is also worried about the difficulty of tracking the quality of VoLTE services on a national scale. There are fears that any negative publicity will slow the uptake of VoLTE services and erode brand equity. Additionally, latent performance issues could result in project delays or require rollback.

About The Customer

The customer in this case study is a tier one operator who is about to rollout VoLTE services nationwide. The operator is concerned about the readiness of their network and engineering teams for the anticipated traffic volumes. They are also worried about the difficulty of tracking the quality of VoLTE services on a national scale. The operator fears that any negative publicity will slow the uptake of VoLTE services and erode their brand equity. They are also concerned that latent performance issues could result in project delays or require rollback.

The Solution

NETSCOUT’S VoLTE solution offers executive reporting options that summarize VoLTE service performance across regions. It delivers more accurate insights with intelligently calculated KPIs for a true reflection of service degradation. The solution also reduces calls to customer care through proactive alarms and ongoing monitoring of the elements, domains, and devices involved. The operator can ensure a problem-free, quality voice experience which will accelerate uptake and continued use of VoLTE services. The solution also enables swift implementation of field-proven best practices and more relevant KPI calculations.

Operational Impact

Offers executive reporting options that summarize VoLTE service performance across regions.
Delivers more accurate insights with intelligently calculated KPIs for a true reflection of service degradation.
Reduces calls to customer care through proactive alarms and ongoing monitoring of the elements, domains and devices involved.

Quantitative Benefit