Les Jardins de Gaïa cultivates growth with advanced security

Technology Category

Cybersecurity & Privacy - Endpoint Security
Cybersecurity & Privacy - Malware Protection
Cybersecurity & Privacy - Network Security

Applicable Industries

Agriculture

Applicable Functions

Business Operation

Services

Cybersecurity Services
System Integration

The Challenge

A few years ago, Denis Muckensturm, IT Manager for Les Jardins de Gaïa, took a vacation he is unlikely to forget. Enjoying his time off 1,000 kilometers from home, he received a call from an employee who reported that files on several computers had disappeared or been encrypted. Working remotely with an IT support firm, he removed the ransomware. Approximately 60% of employees were not able to work for one day. After this experience, Muckensturm decided to replace the Trend Micro security solution. In addition to the ransomware attack, less invasive infections were occurring regularly. When computers were infected, IT needed to use additional software, such as Malwarebytes or RogeKiller, to remove malware. After researching Bitdefender, ESET, Kaspersky, and Symantec solutions, Les Jardins de Gaïa chose Bitdefender GravityZone Elite Security.

About The Customer

With operations in Wittisheim, France, Les Jardins de Gaïa produces and distributes more than 500 high-quality organic, fair trade teas worldwide. The company is dedicated to sustainable practices and fair trade, ensuring that their products are not only of high quality but also ethically sourced. They have a relatively small team of 80 employees, with only one dedicated IT staff member. Despite their size, they have a global reach, distributing their products worldwide. The company places a high value on operational efficiency and employee productivity, which is why they sought a robust security solution to protect their IT infrastructure.

The Solution

Today, Les Jardins de Gaïa depends on GravityZone Elite Security to protect over 70 computers, including physical Windows laptops and servers, and Apple laptops, as well as Windows servers virtualized with Microsoft Hyper-V. Since deploying a Bitdefender GravityZone solution focused on catching and blocking common threats more than two years ago, Muckensturm reports that only two infections have managed to enter the network. One of the threats was ransomware. No data was lost, and the threat was removed quickly. This compares to at least two infections each month when the company used Trend Micro. For improved prevention and detection rates, Bitdefender recommended GravityZone Elite Suite, which had been recently introduced. The solution includes HyperDetect, a next-generation security layer that provides tunable machine learning with advanced heuristics and advanced anti-exploit techniques. GravityZone Elite also incorporates Endpoint Integrated Sandbox Analyzer to protect against advanced threats by analyzing suspicious files, detonating payloads, and reporting malicious intent to administrators. After testing it for a couple of months, the company adopted GravityZone Elite Suite.

Operational Impact

Reduced time spent on security troubleshooting and administration from one to two days to one hour per month.
Deployed GravityZone across the entire environment in one day.
Decreased the number of infections from two every month to two over 2 ½ years.

Quantitative Benefit

Reduced time spent on security troubleshooting and administration from one to two days to one hour per month.
Decreased the number of infections from two every month to two over 2 ½ years.