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Loyola University Maryland Made One of the Most Connected Campuses in the Nation with LogicMonitor
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Networks & Connectivity - WiFi
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Education
Applicable Functions
- Facility Management
Use Cases
- Campus Area Network
- Remote Asset Management
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
Loyola University Maryland, a distinguished university with over 9,000 daily active users, needed a significant network upgrade in 2011. The upgrade, known as the 'Next-Gen Network', resulted in elevated network standards and a diverse technology portfolio. However, the sophistication of the new network made the insufficiencies of its incumbent monitoring system immediately obvious. The university's monitoring capabilities were comprised of a patchwork of different tools for each system, which meant that strategic actions like actionable analysis, evaluation, and optimization had to take a back seat. The team could be spending up to 75 percent of its time on overhead just to keep monitoring tools and related systems running. The organization needed more visibility into the university’s now highly sophisticated infrastructure and an ability to scale that infrastructure without adding management overhead.
About The Customer
Loyola University Maryland is a distinguished university founded nearly 170 years ago. The university has a rich tradition and is supported by next-gen technology. It has over 9,000 daily active users and includes 60 main campus buildings and three remote campus locations that include graduate program facilities and clinical centers. In 2011, the university implemented its 'Next-Gen Network', a complete network upgrade that required a significant change in architecture and increases in capacity and service-delivery capabilities. The upgrade resulted in greatly elevated network standards and a diverse technology portfolio that includes Juniper Network Switches and Palo Alto Firewalls, HPE/Aruba WLAN infrastructure, and VMWare ESX hosts.
The Solution
After considering multiple vendors, Loyola’s team chose LogicMonitor’s SaaS-based monitoring solution because it was able to provide full visibility into every device under Loyola’s management. The value and ROI to Loyola were immediate: LogicMonitor began collecting hundreds of thousands of data points within minutes of deployment. The monitoring platform provided Loyola with a streamlined, single-solution process that allowed for reduced time to resolution, improved operational performance, increased visibility, and decreased IT overhead and cost. With the addition of LM Config, LogicMonitor’s configuration monitoring and management solution, Loyola drastically reduced configuration overhead and time-to-resolution. The solution can automatically detect, monitor, alert on, and restore configuration files for a wide variety and number of devices.
Operational Impact
Quantitative Benefit
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