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B2W Software > Case Studies > M&M Excavating Case Study
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M&M Excavating Case Study

Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Discrete Manufacturing
Use Cases
  • Fleet Management
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
M&M Excavating, a family-owned company based in northern Michigan, was facing communication problems related to equipment. Obtaining accurate and timely repair requests and meter readings from the field to the shop presented a significant challenge. The company was also using a less robust field tracking application and was generally satisfied with its estimating software. However, the deficiencies of these systems became more apparent as they explored the solutions offered by B2W Software. The company was also looking to improve the manual data entry process into the Foundation accounting system, which was a time-consuming task.
About The Customer
M&M Excavating is a family-owned company based in northern Michigan. The company specializes in site development, highway and road construction, underground utilities, waste water treatment plants, and landfills. The company was founded in the early 1970s, prior to the widespread use of computing. For years, the company operated on a pen and paper basis, with manual data entry into the Foundation accounting system. The company's management team believed that software solutions could be improved, leading them to explore the solutions offered by B2W Software.
The Solution
M&M Excavating implemented B2W Maintain, Track, and Estimate solutions. B2W Maintain provided an excellent solution for the company's challenge of obtaining accurate and timely repair requests and meter readings from the field to the shop. B2W Track, a more robust field tracking application, allowed the company to fully leverage Maintain in the field. The company also adopted B2W Estimate, which offered a unified approach to estimating. The smooth integration between B2W and Foundation made the Monday data-entry scramble a thing of the past, with data now flowing directly and only minor validation required.
Operational Impact
  • The implementation of B2W solutions improved the company's processes and increased visibility across workflows, creating a more team-oriented environment.
  • Employees gained real-time insight into daily processes and were able to communicate more effectively.
  • Foremen took more ownership of the process and gained a greater appreciation for what goes into job costing and accounting.
Quantitative Benefit
  • Significant time savings due to the elimination of the manual data entry process.
  • Increased accuracy and timeliness of repair requests and meter readings.

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