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Chain.io > Case Studies > Magnate Worldwide: Streamlining Operations with Chain.io Integration
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Magnate Worldwide: Streamlining Operations with Chain.io Integration

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Leasing Finance Automation
  • Material Handling Automation
Services
  • System Integration
The Challenge
Magnate Worldwide, a global freight forwarder and customs brokerage based in Portland, OR, was grappling with two significant systems-related issues. Firstly, the executive and operational teams were finding it increasingly challenging to manage their business due to the need to access multiple different systems for an overview. This fragmentation was negatively impacting their efficiency and decision-making capabilities. Secondly, their customers, who were dealing with disparate data sources and platforms, were seeking a unified view of their data. The lack of a single, comprehensive system was causing frustration and inefficiencies, both internally and for their customers.
About The Customer
Magnate Worldwide is a leading international and domestic freight forwarder and customs brokerage based in Portland, Oregon. The company offers a range of services including domestic freight forwarding, fine arts freight forwarding, and global freight forwarding. With a team of over 500 employees, Magnate Worldwide is committed to providing premier freight forwarding services to its clients. However, the company was facing significant challenges due to the lack of a unified system for data management and visibility, which was impacting its operational efficiency and decision-making capabilities.
The Solution
To address these challenges, Magnate Worldwide turned to Chain.io, a platform known for its robust integration capabilities. The company used Chain.io to integrate a business intelligence platform with their existing ecosystem. This integration provided the executive team with the much-needed visibility into their operations. Moreover, it allowed customers to have direct access to their own data in an easily digestible format. The solution was designed to streamline operations, improve decision-making, and enhance customer satisfaction by providing a single, unified view of all necessary data. The company leveraged Chain.io in various ways, including hosting its Cargowise adapter, which further enhanced its operational efficiency.
Operational Impact
  • The integration of Chain.io with Magnate Worldwide's existing systems resulted in significant operational improvements. The executive and operational teams no longer had to navigate through multiple systems to get an overview of their business. This streamlined approach improved their efficiency and decision-making capabilities. Additionally, customers were provided with direct access to their own data in an easily digestible format, enhancing their experience and satisfaction. The integration also allowed Magnate Worldwide to focus on its core competency of being a premier freight forwarder, without being bogged down by systems-related issues.

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