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Maines Paper & Food Service, Inc. Case Study
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
The Challenge
Maines Paper & Food Service, Inc., the seventh largest broad-line distributor in the United States, faced a significant challenge. The company needed to meet new customer demands, which included the rapid adoption of new business processes and an increase in service level agreements. The challenge was to implement these changes quickly and cost-effectively. The focus was to implement a single B2B platform for all internal and external integration that Maines' existing IT team could easily deploy and manage.
About The Customer
Maines Paper & Food Service, Inc. is a leading foodservice distributor in the United States. Founded in 1919, the company has grown to become the seventh largest broad-line distributor in the country. Maines is ranked by Forbes magazine in its Top 300 of America's Largest Private Companies list. The company is committed to providing the best products and services to its customers, and is constantly looking for ways to improve its operations and meet new customer demands.
The Solution
To address the challenge, Maines Paper & Food Service, Inc. decided to implement EXTOL Business Integrator (EBI). EBI is a single B2B platform that can be easily deployed and managed by Maines' existing IT team. The solution is agile, allowing the company to onboard major new customers faster. It can rapidly accommodate virtually any B2B requirement, making it a versatile solution for the company's needs. Importantly, the implementation of EBI did not require the hiring of additional IT staff, making it a cost-effective solution for the company.
Operational Impact
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