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NETSCOUT > Case Studies > Major Financial Services Company Reduces Market Feed Latency, Improves Financial Application Performance
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Major Financial Services Company Reduces Market Feed Latency, Improves Financial Application Performance

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Asset Health Management (AHM)
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
The company’s portfolio includes mutual funds, exchange-traded funds, and brokerage services. As a result, customers and employees rely on critical financial and web-based applications and business services for important functions, such as making investment decisions and monitoring performance of stock trading and market data feeds to help them manage trillions of dollars in investments. The company began experiencing limitations with the performance they were receiving from the legacy information technology (IT) operating in their data center. A particularly troublesome issue was application owners were struggling to maintain visibility into the performance of financial business services. The IT application owners knew the importance of finding and resolving any latencies as quickly as possible. Slow market data feeds have a potentially massive fiscal impact in the financial services marketplace.
About The Customer
This international financial services company strives to support millions of customers, leveraging the combined resources of thousands of employees around the world to deliver innovative service offerings and an unwavering focus on their customers. Minimizing costs is a core value for this company and a key to financial success for both the business and their investors. With more than $1 trillion in assets under management, this philosophy has stood them in good stead for many years. The company’s portfolio includes mutual funds, exchange-traded funds, and brokerage services. As a result, customers and employees rely on critical financial and web-based applications and business services for important functions, such as making investment decisions and monitoring performance of stock trading and market data feeds to help them manage trillions of dollars in investments.
The Solution
To ensure the best outcomes, this longtime customer turned to NETSCOUT to help deploy the most complete and cost-effective solution to expand their visibility and protect business-critical applications and services. The company selected a solution based the nGeniusONE Service Assurance platform in combination with the InfiniStreamNG™ software deployed in commercial off-theshelf appliances to view the wide area network traffic passing in and out of the new data center. Service assurance is so essential to this organization’s delivery of customer facing applications, the company is enhancing their disaster recovery protection by deploying the nGeniusONE Service Assurance platform with a Standby Server. The company’s realtime service assurance environment now benefits from the redundancy offered by the Standby Server maintaining a full copy of the database in an Active/Active connection to the nGeniusONE server. The NETSCOUT Premium Support Services team provided installation services to support the company’s efforts to deploy the nGeniusONE and COTS ISNG platforms in their pre-production environment.
Operational Impact
  • Reduced data center upgrade business risks
  • Improved visibility into financial application performance
  • Maintained business reputation and customer confidence

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