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Major Social Game Developer Embraces Integrated Risk Management and New Risk Culture
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Software
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
- Regulatory Compliance Monitoring
Services
- System Integration
The Challenge
The social game developer was facing challenges in managing cyber risk, compliance, and audits due to inadequate processes. They were using spreadsheets, word-processing, email, and an Intranet site for governance, risk management, and compliance. As a result, the company couldn’t see vulnerabilities and the risks posed by them. Asset inventory audits took months to reconcile. Onboarding new vendors took four weeks. Even convincing employees to acknowledge company policies, like acceptable use, was a Herculean effort. The company needed a senior analyst to lead its nascent program, as well as invest in a technology platform that could streamline cyber risk, compliance, and audit management activities while supporting game development.
About The Customer
The customer is a high-profile social game developer that creates popular mobile games enjoyed by millions. The company was growing fast and leveling up, but it was not a skilled player at managing risk and complying with regulations. They were still using spreadsheets, word-processing, email, and an Intranet site for governance, risk management, and compliance. As a result, the company couldn’t see vulnerabilities and the risks posed by them. Asset inventory audits took months to reconcile. Onboarding new vendors took four weeks. Even convincing employees to acknowledge company policies, like acceptable use, was a Herculean effort.
The Solution
The social game developer selected NAVEX’s GRC platform, IRM to create a new IT and cyber risk program. The goals of the program were to get a bird’s-eye view of vulnerabilities, risks, audits, and policies, address employee challenges, like version control, understand and control the vendor lifecycle, make audits faster and less painful, and help employees understand their responsibilities as risk stakeholders. NAVEX IRM’s integrated risk management capabilities address eight business use cases: Compliance and policy management, Vendor risk management, IT risk management, Continuous monitoring, Business continuity management, Operational risk management, Audit management, Health and safety management.
Operational Impact
Quantitative Benefit
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