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Case Studies > Managed Detection & Response Protects Manufacturing Operations

Managed Detection & Response Protects Manufacturing Operations

Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Network Security
  • Cybersecurity & Privacy - Security Compliance
Applicable Functions
  • Business Operation
  • Facility Management
Use Cases
  • Cybersecurity
  • Intrusion Detection Systems
  • Remote Asset Management
Services
  • Cybersecurity Services
  • System Integration
The Challenge
The Baker McMillen Company faced a severe ransomware attack that encrypted their servers and halted operations. The hackers demanded an $80,000 Bitcoin payment to restore access. With a small IT department lacking extensive cybersecurity expertise, the company needed a robust solution to quickly resume operations and protect against future threats.
About The Customer
The Baker McMillen Company, a manufacturer of fine wood turnings, has been in operation since 1874. They supply major national retailers with precision wood products such as tool handles, architectural millwork, and furniture components. Despite their long history and expertise in wood manufacturing, the company faced a modern challenge in the form of a cybersecurity threat. With a small IT department, they were ill-equipped to handle the sophisticated ransomware attack that disrupted their operations.
The Solution
The IT Manager at Baker McMillen turned to Binary Defense for help. They implemented the Binary Defense Managed Detection and Response (MDR) solution, which required no additional costly hardware or resource-intensive software. The nano agents were installed on all desktops, laptops, and servers the same day. This new layer of security allowed the company to resume operations in under 24 hours. The Binary Defense Security Operations Center (SOC) provided around-the-clock monitoring, detecting and responding to threats in real-time. The SOC team actively monitored the network, stopping malicious attacks before they could cause significant damage. The Binary Defense SOC team also identified and neutralized a hidden threat left by the hackers, preventing a secondary attack that could have further disrupted operations.
Operational Impact
  • The Binary Defense MDR solution provided Baker McMillen with peace of mind through advanced cybersecurity measures.
  • The company was able to quickly resume operations within 24 hours of the attack.
  • The Binary Defense SOC team actively monitored the network, detecting and responding to threats in real-time.
Quantitative Benefit
  • The ransomware attack demanded an $80,000 Bitcoin payment, which was avoided thanks to the Binary Defense MDR solution.

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