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Case Studies > Managing Global Supply Chain with Realtime Connectivity

Managing Global Supply Chain with Realtime Connectivity

Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Electronics
  • Healthcare & Hospitals
Applicable Functions
  • Procurement
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Global Interconnect (GII) was under pressure to deliver fail-safe products while managing a complex global supply chain. Their antiquated MRP system had reached its limits, making it difficult to manage their growing business and expanding supplier base. For instance, to prevent counterfeit items from entering the supply chain, GII bought a significant number of parts domestically and consigned them to their factories in China. This practice required manual calculations of needed components based on finished assembly usage and inventory levels at the factory. Additionally, communicating with their Hong Kong and China operations required them to share and access data around the clock, which was challenging due to time differences. Furthermore, GII had to account for inventory with a manual backflush process, which was time-consuming and prone to errors.
About The Customer
Global Interconnect (GII) is a worldwide provider of custom engineered cable assemblies, connectors, and components. Their products are used for medical applications, such as electrosurgical tools and critical patient monitoring devices, which have zero failure requirements. GII outsources its manufacturing to lower costs, but this adds complexity and necessitates tight oversight and controls in their day-to-day operations. The company operates in multiple locations, including the United States, Hong Kong, and China, and manages a complex global supply chain.
The Solution
GII decided to replace their outdated system with IQMS, which later became DELMIAWORKS. The new system brought everything together under one roof, including accounting, purchasing, sales orders, and inventory. It also managed multicurrency, which was beneficial for their expansive and growing customer base. The new Quality Module helped them through DHR compliance, with capabilities like traceability and lot coding features. The system provided real-time information, allowing GII to run a much leaner global operation. For example, their carrying costs were lower because they could now bring inventory in on a just-in-time basis. At any point in time, they knew exactly what was in WIP and completed in the way of finished assemblies at their four factories in China.
Operational Impact
  • GII's automated back flushing process now takes seconds instead of hours, freeing up a quarter of a day for the people who once did it manually and adding a half-day of capacity to the resources they already had in place.
  • With more capacity, they've been able to grow while maintaining the same headcount, resulting in a 25% increase in productivity.
  • The new system has allowed GII to maintain and keep a smooth and seamless running operation between all of their global locations, dramatically improving their operations and efficiencies.
Quantitative Benefit
  • Grew sales by 50% within 4 years
  • Increased total productivity by 25%
  • Reduced time spent on Accounting and Receiving by 50%

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