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Bullhorn > Case Studies > Masiello Employment Services: Enhancing Efficiency with IoT
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Masiello Employment Services: Enhancing Efficiency with IoT

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Sensors - Optical Sensors
Applicable Industries
  • Buildings
Use Cases
  • Smart Lighting
  • Time Sensitive Networking
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Masiello Employment Services, a family-owned staffing agency based in Keene, New Hampshire, was facing significant challenges with their previous Applicant Tracking System (ATS), MaxHire. The system was slow, had poor email integration, and an unintuitive user interface. The search function was outdated, making it overly complicated to build custom searches. This inefficiency was hindering the company's ability to quickly and effectively place candidates in temp and temp-to-hire positions within light industrial and office administrative roles. The company's President and CEO, Jason Chagnon, recognized the need for a more efficient, user-friendly system that could adapt to the changing needs of the business.
About The Customer
Masiello Employment Services is an independent, family-owned staffing agency based in Keene, New Hampshire. Founded in 1986, the company specializes in temp and temp-to-hire positions within light industrial and office administrative roles. The company was previously using MaxHire for all of their applicant tracking and client relationship management needs. However, due to the system's inefficiencies and outdated features, the company sought a more efficient, user-friendly solution that could adapt to the changing needs of the business. The company's President and CEO, Jason Chagnon, led the search for a new system, ultimately choosing Bullhorn for its advanced features and capabilities.
The Solution
In search of a more efficient ATS and CRM solution, Masiello turned to Bullhorn, a leader in True Cloud software. Bullhorn offered a platform with speed, agility, and an intuitive user interface, making it easier to train staff and use the system effectively. The software also provided advanced search capabilities, allowing Masiello to create custom fields and save searches, significantly reducing the time spent on finding the right candidates. Looking ahead, Masiello plans to integrate Bullhorn Back Office with their current system to automate time sheets and invoicing, further enhancing their productivity and setting their agency apart from the competition.
Operational Impact
  • The implementation of Bullhorn's True Cloud software has significantly improved Masiello's business operations. The intuitive user interface has made it easier for staff to use the system, reducing training time and increasing productivity. The advanced search capabilities have streamlined the candidate search process, saving time and increasing efficiency. This has enabled Masiello to cover jobs faster and more effectively, leading to an increase in customers and positions. The company is also planning to integrate Bullhorn Back Office with their current system, which will automate time sheets and invoicing, further enhancing productivity and setting the agency apart from the competition.
Quantitative Benefit
  • Faster performance and greater efficiency in the recruitment process
  • Increased new hire productivity
  • Growth in the number of customers and positions

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