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Case Studies > Massachusetts Medical Consortium Improves Administrative Operations and A-21 Reporting with ARCHIBUS

Massachusetts Medical Consortium Improves Administrative Operations and A-21 Reporting with ARCHIBUS

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Asset Management Systems (EAM)
  • Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
  • Education
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Facility Management
Use Cases
  • Building Automation & Control
  • Building Energy Management
  • Predictive Maintenance
  • Smart City Operations
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
The Challenge
The University of Massachusetts Medical School (UMMS) and UMass Memorial Health Care faced the challenge of consolidating administrative operations such as space and lease management across their thirteen campuses. The existing manual processes for space surveys and campus mapping were time-consuming and error-prone. The organizations needed a centralized technology platform to manage nearly 8 million square feet of space, 146 owned and leased buildings, and almost 300 acres of land. The goal was to streamline data collection, improve data accuracy, and enhance overall operational efficiency.
About The Customer
The University of Massachusetts Medical School (UMMS) and UMass Memorial Health Care are two interconnected entities that work together to train medical professionals and provide healthcare services. UMMS is a prominent medical school, while UMass Memorial Health Care is a clinical partner comprising five hospitals. Together, they operate across thirteen campuses in Massachusetts, which include academic buildings, research facilities, hospitals, health clinics, and administrative offices. The organizations are responsible for managing a large and growing patient base, as well as a significant amount of physical space and resources.
The Solution
To address the challenges, UMMS and UMass Memorial Health Care implemented a three-phase project using ARCHIBUS and ESRI's GIS solutions. The first phase involved implementing ARCHIBUS for space, lease, and move management. This was followed by the introduction of a GIS solution from ESRI for campus mapping. The final phase integrated the two platforms to create a comprehensive geospatial portal. The project began with collecting, verifying, and consolidating all space and map data, which was then linked to campus PeopleSoft and Infinium information. An online space inventory survey was developed to replace the manual paper-based survey, significantly reducing data collection time. The central ARCHIBUS data repository now integrates space data, floor plans, and other related information with PeopleSoft personnel and financial data. This integration has streamlined lease administration, move management, and campus mapping processes.
Operational Impact
  • The implementation of ARCHIBUS and GIS solutions has automated the collection of space management and geographic data, reducing the time and effort required for these tasks.
  • Facilities managers now spend less time collecting data and more time analyzing data quality, leading to more informed decision-making.
  • The online space inventory survey has replaced the manual paper-based survey, cutting data collection time in half and improving the efficiency of the A-21 reporting process.
Quantitative Benefit
  • The online space inventory survey has reduced data collection time by 50%.
  • The implementation has saved thousands of dollars in operational costs.
  • The reduction in man-hours required for related administrative tasks has been significant.

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