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Bizimply > Case Studies > McCarthy’s Pharmacy Streamlines Operations with Workforce Management Software
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McCarthy’s Pharmacy Streamlines Operations with Workforce Management Software

Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Human Resources
Use Cases
  • Inventory Management
  • Personnel Tracking & Monitoring
Services
  • System Integration
The Challenge
McCarthy’s Pharmacy, a leading community pharmacy and healthcare provider in County Cork, was facing significant challenges in managing their workforce across nine locations. The team was spending hours each week creating and adjusting weekly schedules, a process that was not only time-consuming but also prone to errors and miscommunications. The use of spreadsheets for employee scheduling was becoming increasingly unfeasible. After the schedules were manually created, they were distributed to staff via email, Whatsapp, or printed and hung in the staff room. This process was inefficient and led to issues such as staff forgetting to record hours worked, shifts being switched without the manager's knowledge, and staff not showing up due to changes in the published schedules.
About The Customer
McCarthy’s Pharmacy is a prominent community pharmacy and healthcare provider in County Cork. With a strong commitment to healthcare, they strive to provide exceptional service to their customers. The pharmacy is a first choice for many in the community, thanks to its convenient location and focus on customer needs. The pharmacy employs over 75 people across its nine locations. They have been using Bizimply's workforce management software since 2020 to streamline their operations and improve efficiency.
The Solution
McCarthy’s Pharmacy implemented Bizimply, a workforce management software, to streamline their scheduling and workforce management processes. The software was chosen for its user-friendly interface, seamless setup, and minimal disruption to operations. It provided functionalities such as schedule visibility for staff and real-time scheduling, which helped to minimize miscommunications and distribute schedules more efficiently. The software also included a document storage system that allowed managers to upload and store employee-related documents such as contracts, CVs, and onboarding forms. This feature ensured easy access to these documents from anywhere, aiding in compliance with workplace regulations. Additionally, the Bizimply timestation allowed staff to clock in and out for their shifts, leading to more efficient and accurate payroll processing.
Operational Impact
  • The implementation of Bizimply has brought about significant improvements in McCarthy’s Pharmacy's operations. The software has not only saved a considerable amount of time on administrative tasks but also eliminated issues related to schedule miscommunications. This has resulted in improved attendance rates and reduced stress among the team. The document storage system has helped the pharmacy stay compliant with workplace regulations, while the timestation has led to more accurate payroll processing. Overall, the software has enhanced employee relations and productivity in the workplace, allowing the staff to focus more on providing top-class customer service.
Quantitative Benefit
  • Cut administrative tasks by 65%
  • Improved attendance rates since the implementation of Bizimply
  • More efficient and accurate payroll processing due to the use of the Bizimply timestation

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