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Information Builders > Case Studies > Milwaukee County Sheriff’s Office Gets ARMED With Law Enforcement Analytics
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Milwaukee County Sheriff’s Office Gets ARMED With Law Enforcement Analytics

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Security & Public Safety
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Predictive Quality Analytics
  • Real-Time Location System (RTLS)
Services
  • Data Science Services
  • System Integration
The Challenge
The Milwaukee County Sheriff’s Office (MCSO) was facing the challenge of consolidating justice data to create a comprehensive view of crime fighting, traffic safety, budgeting and planning, resource allocation, and other important activities that span jurisdictions. The staff was spending more than 200 hours each month collecting and compiling data from a series of siloed systems to create CompStat reports and other vital communications. They needed an easier way to integrate justice data from several internal and external sources.
About The Customer
The Milwaukee County Sheriff’s Office (MCSO) is a law enforcement agency in the United States. The MCSO is responsible for maintaining peace and enforcing laws in Milwaukee County. The office is involved in a wide range of activities, including crime fighting, traffic safety, budgeting and planning, resource allocation, and other important activities that span jurisdictions. The MCSO staff includes the sheriff, supervisors, commanders, lieutenants, and deputies, all of whom rely on real-time information to maximize the effectiveness of their crime-fighting activities.
The Solution
The MCSO deployed Information Builders’ Law Enforcement Analytics (LEA) solution to empower the sheriff, supervisors, commanders, lieutenants, and deputies with current information and insights to enable better decision-making. The solution includes iWay integration technologies, which allow MCSO to easily combine dissimilar data and push and pull justice data between jurisdictions. With help from Information Builders’ Professional Services, MCSO built a new data sharing and analytics platform called ARMED (Analyze data, Review findings, Mobilize resources, Evaluate performance, and Document results). The department relies on ARMED to monitor traffic patterns and stay on top of important trends. Each MCSO division has its own dashboard to display metrics and reports relevant to its specific area. The Office also created an Emergency Management application, which pulls information from external sources, so they can proactively prepare for severe weather events.
Operational Impact
  • The system paid for itself in one year due to productivity increases.
  • Inmates are booked faster.
  • Traffic accidents have been reduced.
Quantitative Benefit
  • Productivity increases saved the Sheriff’s Office nearly $1.2 million every year.
  • Traffic accidents have been reduced by close to 20 percent.

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