Download PDF
Case Studies > Mitchell Martin Enhances Candidate Experience with Phenom TXM Platform

Mitchell Martin Enhances Candidate Experience with Phenom TXM Platform

Technology Category
  • Analytics & Modeling - Machine Learning
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Healthcare & Hospitals
  • Professional Service
  • Software
Applicable Functions
  • Business Operation
  • Human Resources
Use Cases
  • Predictive Replenishment
  • Remote Collaboration
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
  • Training
The Challenge
Mitchell Martin, a staffing firm specializing in IT and healthcare placements, faced significant challenges with applicant dropoff and outdated user experience on their website. The company needed a solution that could improve both external and internal recruiting processes. They aimed to enhance their site’s search functionality and optimize the mobile experience. Additionally, they were transitioning to a new applicant tracking system (ATS) and required a solution that could integrate seamlessly with Erecruit.
About The Customer
Mitchell Martin is a staffing company headquartered in New York City, specializing in placing IT, healthcare, and professional workers. The company places over 1,000 workers annually and provides payroll solutions across the United States. Mitchell Martin sought to upgrade its candidate experience to reduce applicant dropoff and improve internal search functionality. The company needed a solution that could enhance both external and internal recruiting processes, ensuring a steady pool of high-quality candidates for their clients and their own staffing needs.
The Solution
Mitchell Martin selected the Phenom Talent Experience Management (TXM) platform to overhaul their entire site and create a more user-friendly experience. The Phenom TXM platform, an AI-based SaaS solution, provided a unified approach to career site management, CRM, CMS, chatbot, SMS, internal mobility, referrals, university recruiting, and talent analytics. The platform’s integration with Erecruit was a key factor in the decision. The revamped site featured a prominent search bar and a streamlined application process, significantly enhancing the user experience for candidates.
Operational Impact
  • Mitchell Martin’s career site now features a prominent search bar, enabling candidates to quickly begin their job search.
  • The application process was reworked to be more streamlined, reducing applicant dropoff.
  • The Phenom TXM platform allowed Mitchell Martin to better serve both their clients’ staffing needs and their own talent requirements.
Quantitative Benefit
  • Site traffic increased by 156% to over 30,000 monthly visitors in the first year.
  • Application conversion rate improved to over 90%.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.