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Monica + Andy's Transformation with Brightpearl's Retail Operations Platform
Technology Category
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
- Functional Applications - Inventory Management Systems
Applicable Industries
- Buildings
- Retail
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Retail Store Automation
The Challenge
Chicago-based babywear brand Monica + Andy, established in 2014, experienced rapid growth and faced challenges in managing their back office operations. They initially turned to spreadsheets for managing various aspects of their business, including inventory, invoices, and accounting. However, as the business volumes began to soar, managing these spreadsheets became incredibly time-consuming and impractical. The business, which specializes in organic babywear, kidswear, maternity wear, and kid-related accessories, sells its products DTC online, via stores in NYC and Chicago, and is also stocked at big-name stores including Target and Buybuy BABY. The brand was in need of a back office solution that could handle their growing operational complexity.
About The Customer
Monica + Andy is a multichannel baby and kidswear retailer established in 2014. The business specializes in organic babywear, kidswear, maternity wear, and kid-related accessories. Their products are mainly sold DTC online and via stores in NYC and Chicago, but are also stocked at big-name stores including Target and Buybuy BABY. The brand is known for its supersoft range of newborn 'coming home' outfits, made with GOTS-certified organic fabrics in limited-edition prints. These outfits are typically the first thing expectant parents buy, and they often return for more quality, stylish clothes as their child grows.
The Solution
Monica + Andy considered implementing a traditional ERP, but the long implementation time, high costs, and high failure rate made it an unattractive choice. Instead, they chose Brightpearl, a flexible, scalable Retail Operations Platform. The platform was implemented by a team of retail experts in less than 120 days, with minimal disruption to the business. The integration was seamless with the existing tech stack. With Brightpearl, Monica + Andy were able to benefit from powerful automation, best-in-class inventory planning, real-time reporting, warehouse management, and access to a vast library of plug & play integrations. These integrations included the brand's Shopify Plus website and 3PL suppliers, such as the wholesale selling tool SPS Commerce and various dropship providers.
Operational Impact
Quantitative Benefit
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