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Case Studies > Monthly Workforce Planning Process Pays Off by Supporting Talent Strategy with Cost Reductions

Monthly Workforce Planning Process Pays Off by Supporting Talent Strategy with Cost Reductions

Technology Category
  • Analytics & Modeling - Predictive Analytics
Applicable Industries
  • Healthcare & Hospitals
  • Life Sciences
Applicable Functions
  • Business Operation
  • Human Resources
Use Cases
  • Predictive Replenishment
Services
  • Data Science Services
  • Training
The Challenge
To remain at the forefront of science and research, this American biotechnology company needed an accurate and efficient workforce planning methodology to ensure they have the right talent in the right place–and at the right cost–to deliver their life-changing products. The Talent Acquisition (TA) analytics team developed a comprehensive end-to-end TA Operations strategy known internally as the Total Talent Solution (TTS). This all-encompassing methodology is enabled by a data-driven core, drives the workforce plan and internal talent resourcing strategies, and keeps stakeholders at the forefront of their talent strategy. On a monthly basis, the team uses this model to conduct a turnover and growth analysis that is compiled into a scorecard report. A workforce plan is created in parallel, paying attention to anticipated headcount for the year, month over month headcount changes, and predictive model overlays, as well as business initiatives such as M&A, product launches, and patent expirations. These numbers are shared with HR business leaders and their respective Finance teams, who align on projections, identify challenges, and then recalibrate projected numbers for the planning process.
About The Customer
The customer is an American biotechnology company that is at the forefront of science and research. They are dedicated to delivering life-changing products and require an accurate and efficient workforce planning methodology to ensure they have the right talent in the right place and at the right cost. The company has a comprehensive Talent Acquisition (TA) analytics team that has developed an end-to-end TA Operations strategy known as the Total Talent Solution (TTS). This strategy is data-driven and helps in driving the workforce plan and internal talent resourcing strategies. The company operates on a large scale, with a significant number of employees and various business initiatives such as mergers and acquisitions, product launches, and patent expirations.
The Solution
The solution involved the implementation of the Total Talent Solution (TTS) methodology, which is a comprehensive end-to-end TA Operations strategy. This methodology is data-driven and helps in driving the workforce plan and internal talent resourcing strategies. The TA analytics team uses Visier and high-end modeling tools to project short-term (up to six months) critical positions against a rolling long-term three-year projection of headcount. They can thus plan for talent shortages by allocating the proper resourcing to support gaps in the model. The team leveraged the workforce planning process for the first half of 2019 to quickly identify an extra 380 headcount that was dispersed across the organization. This ability to preemptively identify and mitigate individual units at the cost center level, on a month-to-month basis, has proven to be a strategic driver for the company. Implementing the TTS methodology has led to a stronger partnership between all stakeholders in the process. Because Visier feeds the data back into Hyperion, the teams now operate under a single source of truth. HR leaders have been given extensive training on the new workforce planning process and Visier, improving their ability to have fact-based conversations with the highest levels of the business.
Operational Impact
  • The improved headcount projections equate to tens of millions of dollars in operating expense reclassification based on the fully loaded cost estimates (inclusive of the compensation, benefits, and tax allocation averages).
  • The team saved an additional 20% of their own annual recruiting budget, which has enabled them to revamp and fund their entire TA brand and marketing programs.
  • The team also predicts significant additional savings as they partner with business stakeholders to utilize this information to improve downstream onboarding, IT, and facilities provisioning processes.
Quantitative Benefit
  • Identified an extra 380 headcount dispersed across the organization.
  • Saved an additional 20% of the annual recruiting budget.

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