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National Oceanic and Atmospheric Administration (NOAA) Gets Down-to-Earth Asset Management Results with ARCHIBUS
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Asset Health Management (AHM)
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
NOAA faced significant challenges in managing its sprawling real estate assets across three regional centers. The agency's facilities management was hampered by inconsistent space and asset standards, outdated CAD plans, and multiple legacy CMMS platforms. This fragmentation led to inefficient reporting capabilities, making it difficult for management to analyze inventory, plan for the future, and report on occupancy/vacancy for planning purposes. The lack of a unified system prevented timely and consistent workflow, data flow, and reporting capabilities, which were crucial for effective asset management.
About The Customer
The National Oceanic and Atmospheric Administration (NOAA) is a U.S. government agency with a rich history dating back to 1807. It has evolved to become an international leader in scientific and environmental matters, maintaining a presence in every state. NOAA's products and services, ranging from daily weather forecasts and severe storm warnings to fisheries management and marine commerce support, significantly impact the nation's economic vitality. The agency's scientists conduct cutting-edge research and use high-tech instrumentation to provide reliable information to emergency managers, planners, and other decision-makers. NOAA's facilities managers also rely on advanced technology to manage the agency's extensive real estate assets.
The Solution
NOAA implemented a multiyear ARCHIBUS project to consolidate its asset management systems into a single enterprise solution. The new system replaced multiple legacy applications and included various ARCHIBUS Web-based applications and mobile apps. The implementation covered NOAA's three regional centers in Silver Spring, Maryland; Seattle, Washington; and Honolulu, Hawaii, encompassing 17 buildings, 2.25 million square feet of space, 5,000 occupants, and over 100,000 system furniture assets. The project aimed to create a commercial off-the-shelf (COTS) solution that would provide consistency and flexibility in defining space and data standards, establishing standard workflows, delivering accurate reporting, and supporting best practices. Asset data from two legacy CMMS platforms were transferred to the new Web-based ARCHIBUS system, and 3,000 equipment and telecom assets were tagged and linked to preventive maintenance procedures and schedules. Three regional Help desks were established to manage daily operations and monthly maintenance requests, leveraging ARCHIBUS mobile technology capabilities.
Operational Impact
Quantitative Benefit
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