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NETSCOUT > Case Studies > NETSCOUT Assists Eastern European Institution in Protecting Client Financial Accounts from DDoS Disruptions and Theft
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NETSCOUT Assists Eastern European Institution in Protecting Client Financial Accounts from DDoS Disruptions and Theft

Technology Category
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Cybersecurity
Services
  • System Integration
The Challenge
One of the largest financial institutions in Eastern Europe was undergoing a rebranding effort and restarting relationships with millions of clients worldwide. During this project, they experienced a massive DDoS attack that crippled over 90% of their customer-facing IT capabilities. This attack depleted network resources and limited the high availability of business-critical, customer-facing services for several days. The organization put out an RFI to educate themselves about the variety of DDoS protection products, strategies, and solutions that were being practiced within their industry. Of the multiple applications, only three vendors were asked to enter the proof-of-concept testing phase.
About The Customer
The customer is one of the largest financial institutions in Eastern Europe. They were in the process of a rebranding effort while restarting relationships with millions of clients worldwide. To ensure the success of this project, they created a Cybersecurity Risks Prevention Team within their Security Operation Center. The Key Performance Indicators for the success of this team were zero losses in revenue and zero increases in costs due to DDoS attacks, zero service downtime due to DDoS attacks, and 100% DDoS attack mitigation.
The Solution
The NETSCOUT team introduced the organization to Sightline with the Threat Mitigation System (TMS) during the testing phase. No other vendor could provide the on-premise power of Sightline and TMS to block the largest DDoS attacks generated during the testing process. By identifying and mitigating test attacks mirroring the size of the attack the organization had already endured, NETSCOUT raised the bar far above the reach of any competitors and gave confidence to the customer’s Security Operations Center staff that their mission-critical services would be protected by the NETSCOUT solution from future DDoS attacks.
Operational Impact
  • The NETSCOUT solution provides system reliability and maintains customer satisfaction by mitigating 100% of recorded DDoS attacks.
  • The organization is seeing a rise in reliability of IT systems even in the face of increases in cybercrime rates, including DDoS attacks.
  • The institution saw increases of 85% in attempted thefts of customer funds while also seeing a year-over-year 25% increase in DDoS attacks recorded.
Quantitative Benefit
  • Over the last year the NETSCOUT Solution has mitigated 100% of identified DDoS Attacks (90+)
  • The solution can manage attacks of up to 160 Gbps (A fourfold increase year over year) resulting in no downtime and no financial losses in client accounts.

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