Download PDF
Acumatica > Case Studies > New England Tile Case Study
Acumatica Logo

New England Tile Case Study

Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Sales & Marketing
Use Cases
  • Inventory Management
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
New England Tile, a tile and stone importer and seller, was facing issues with their server-based Everest ERP software which they had been using for 14 years. The server was dying and the company was constantly trying to patch it up. When they contacted Everest to upgrade, they found the prices had skyrocketed and were not satisfied with the level of support that would be provided. They started looking into other options, including NetSuite, but found NetSuite's user interface to be primitive.
About The Customer
New England Tile is a company based in Fairfield, CT, US. Founded in 1995, the company imports and sells tile and stone for home remodeling and construction projects. They serve homeowners, designers, and contractors. Their inventory includes more than 8,000 products. In addition to its original tile showroom, New England Tile recently opened a retail store offering stone for indoor and outdoor projects. The company employs eight people in sales, accounting, and warehouse, plus a delivery driver.
The Solution
After researching, New England Tile found Acumatica, an ERP system that had everything it needed and could adapt to the company's emerging needs. They transferred data and tested for a couple of months before going live with Acumatica 4.0 in April 2013. They chose to purchase the Acumatica Distribution and Financial Management suites on a perpetual license. The company has experienced improved productivity and connectivity since implementing Acumatica. The system is very customizable and has improved customer service as employees can email customers directly from the sales form open on their computer.
Operational Impact
  • Enhanced employee connections with customers and each other, improving productivity and decreasing training time for new employees
  • Peace-of-mind from Cloud-based system, avoiding server problems and power outages
  • Time savings for delivery and sales employees
Quantitative Benefit
  • Substantial ongoing monthly savings of about $500 in server-related costs
  • Avoided the upfront cost of $7,000 for a new server

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.