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Sage > Case Studies > Newrent “Keeps on Trucking” With ARM and Sage 100 ERP
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Newrent “Keeps on Trucking” With ARM and Sage 100 ERP

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Inventory Management
Services
  • System Integration
The Challenge
Newrent had been using a proprietary non-Windows® billing system that required duplicate data entry and plenty of manual support. The system couldn’t distinguish between inventory; the team had to hike through the 8-acre parking lot to figure out which trailers were for rent or for sale. Answering customer inquiries quickly and accurately was quite a challenge. As Newrent grew, its system began experiencing glitches with alarming frequency. It simply couldn’t handle the increase in rental volume. Staff members eventually lost confidence in it. Its utility was now little more than an adding and accounting machine. The firm couldn’t afford to continue this way any longer, so Fitzhenry began searching for a new automated package.
About The Customer
Newrent, Inc. is a commercial trailer sales and rentals company based in Kearney, New Jersey. The company operates from two locations and has a total of 17 employees. Newrent provides services to a variety of clients, including hauling companies in need of extra industrial-strength trailers, manufacturers looking to buy storage containers, and book distributors seeking long-term rental of trucking containers. The company had been using a proprietary non-Windows billing system that was becoming increasingly inadequate as the company grew and the volume of rentals increased.
The Solution
Newrent decided to replace its antiquated system with an advanced, automated system with inventory management capabilities that can integrate seamlessly with Automated Rental Management (ARM). The company chose Sage 100 ERP and ARM, a full-featured integrated rental application from Business Computer Systems. The new system was installed on six networked PCs, with one acting as a server. Now Newrent has a fully automated operation, with no redundancies, and better allocation of employee hours. With the ARM and Sage 100 ERP system, Newrent customer and rate information only needs to be entered once. This feature has resulted in monumental savings in time—four full employee-days every week.
Operational Impact
  • Streamlined automation and data flow from A to Z.
  • Eliminated redundant data entry.
  • Saved 32 man hours per week.
Quantitative Benefit
  • Saved 32 man hours per week.

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