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Case Studies > Nutraceutical Industry Case Study – Pacific Nutritional, Inc.

Nutraceutical Industry Case Study – Pacific Nutritional, Inc.

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Discrete Manufacturing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Manufacturing System Automation
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Pacific Nutritional, Inc. (PNI) was in need of a fully integrated ERP system that was specifically designed for their highly regulated industry. They were operating on a manufacturing system that wasn’t connected to the accounting system they utilized. Another search criterion was a strong, committed, client service team to support the software. Finally, PNI wanted to upgrade from DOS operating system to a Windows system. PNI was experiencing an essential need for a software system that would be able to meet their long-term needs and grow with them in their changing industry.
About The Customer
Pacific Nutritional, Inc. (PNI) is the Pacific Northwest’s leading custom manufacturer of dietary supplements focusing on multi-ingredient formulas of vitamins, minerals and botanicals in capsules, tablets and powders since 1980. PNI is USDA Organic Certified, Natural Products Association current Good Manufacturing Practices (cGMP) certified, and every step in production meets the requirements for Kosher and Halal Certification. PNI's focus is to help their customers develop products and services that will increase their client’s market share. PNI has nearly doubled its annual revenue.
The Solution
PNI implemented ProcessPro’s ERP solution in 2008. Staying abreast of the industry requirements, PNI felt confident in ProcessPro’s commitment and ability to meet the highly-regulated industry needs. The software add-on applications included Scheduling and Warehouse Management Solution (WMS). ProcessPro offered a fully customizable ERP software system that could handle their current situation and projected future growth. PNI anticipates that they will be implementing WMS in the near future to further streamline their processes and improve operational efficiencies.
Operational Impact
  • PNI was able to meet their long-term needs and grow with them in their changing industry.
  • ProcessPro has simplified the inventory control process, making it easily traceable and less time consuming for their staff.
  • PNI has a solid system in place to provide for complete audit trail capabilities to meeting the Food and Drug Administration guidelines and uphold cGMP compliance.
Quantitative Benefit
  • PNI has nearly doubled its annual revenue.

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