Download PDF
Omnitracs Roadnet, MobileCast + Info Center
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Food & Beverage
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
Services
- System Integration
- Training
The Challenge
Several years ago, Murray Hertzberg, president of Ace Endico, realized the inefficiency of having 3 employees manually routing their trucks. When he learned of Roadnet Technologies’ Roadnet® for daily routing and scheduling, he knew they would reap the benefits of automating this tedious process. And they did. The first day they used Roadnet they saw results. “As soon as I returned from Roadnet University, we went from 3 routers to 1,” stated Les Sideman, routing manager. Ace Endico was better able to prioritize their customers’ needs and started meeting important time windows. Since implementation, Ace Endico has more than doubled their fleet size and customer base. This expansion brought the need for additional monitoring of transportation activities in the field. “We wanted to have more information about what was happening once the truck left the depot,” says Sideman. “We also wanted to enhance customer service by providing more accurate delivery times to customer inquiries.”
About The Customer
Ace Endico is a full-service food-service distributor, delivering throughout the New York tri-state area. They are a family owned business with over 2000 customers including hotels, restaurants, hospitals and nursing homes. Having been in business more than 20 years, they understand the importance of being attentive to their customers’ needs. Ace Endico has grown their business at an exponential rate, with a significant reduction in overtime and overall transportation expenses. They have a fleet of 25 trucks and are affiliated with organizations such as UniPro, New York State Restaurant Association, Metro Foodservice Credit Corp., and Produce Marketing Association.
The Solution
Ace Endico already utilized Nextel® phones in their fleet of trucks, making MobileCast® a perfect fit for their organization. “We had already experienced the benefits of Roadnet Technologies’ solutions and they offered a fully integrated solution to add real time route execution - that solidified our decision,” Sideman said. “I have worked in foodservice distribution for over 22 years, and MobileCast brings customer service to a new level.” MobileCast utilizes internet ready phones and an enterprise server from Roadnet Technologies to provide real time route execution and delivery tracking. The MobileCast solution provides Ace Endico with actual delivery times and updates the drivers’ route progress throughout the day. Additionally, the dispatcher can monitor “critical trips,” allowing management by exception. “We have the ability to see a driver during his route, so that we can give customers accurate delivery times, and view truck capacity for backhaul scheduling,” says Les. Both Roadnet and MobileCast work in concert with the Roadnet Info Center®, which provides updated arrival times to customer service, sales and management. The Roadnet Info Center supplies real time route information directly to the people that need it, for improved and even proactive customer service.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
Case Study
Temperature Monitoring for Restaurant Food Storage
When it came to implementing a solution, Mr. Nesbitt had an idea of what functionality that he wanted. Although not mandated by Health Canada, Mr. Nesbitt wanted to ensure quality control issues met the highest possible standards as part of his commitment to top-of-class food services. This wish list included an easy-to use temperature-monitoring system that could provide a visible display of the temperatures of all of his refrigerators and freezers, including historical information so that he could review the performance of his equipment. It also had to provide alert notification (but email alerts and SMS text message alerts) to alert key staff in the event that a cooling system was exceeding pre-set warning limits.
Case Study
Coca-Cola Refreshments, U.S.
Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.
