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Open Systems Technologies: Streamlining Back Office Operations with IoT
Applicable Industries
- Buildings
Applicable Functions
- Human Resources
Use Cases
- Time Sensitive Networking
The Challenge
Open Systems Technologies, a national staffing firm with a focus on IT, Professional & Government Staffing, was facing significant operational challenges in managing their back office. The company was spending over four days per week manually collecting time and entering it into their MAS500 system. This process was not only time-consuming but also prone to errors and inefficiencies. Timesheets were being emailed or faxed, and approximately 5% of them were getting lost each week. This resulted in hours of additional work to track down and rectify the missing timesheets. Furthermore, Open Systems was struggling to ensure that all 800+ timesheets were submitted and approved on time for processing. This was a significant challenge given the size of the company and the number of national offices it operated.
About The Customer
Open Systems Technologies is a national staffing firm that specializes in IT, Professional & Government Staffing. The company operates 18 national offices and offers both permanent and temporary contract services. Open Systems is committed to providing high-quality staffing solutions to its clients and has a strong focus on efficiency and effectiveness in its operations. However, the company was facing significant challenges in managing its back office operations, particularly in relation to timesheet collection and processing. These challenges were impacting the company's efficiency and creating additional work for its staff.
The Solution
To address these challenges, Open Systems implemented Bullhorn Back Office, an IoT solution designed to streamline back office operations. Bullhorn Back Office allowed Open Systems to virtually eliminate manual data entry through easy file export/import capabilities. This significantly reduced the time spent on data entry and minimized the risk of errors. Furthermore, Bullhorn Back Office provided an easy-to-use hub for all timesheets to be entered, stored, and then accessible within Bullhorn. This eliminated the problem of lost timesheets and made it easier to track and manage timesheet submissions. Additionally, Open Systems implemented Bullhorn Back Office’s customizable, automated messaging center. This feature enabled the company to automate communications related to timesheet submissions and approvals, further streamlining the process.
Operational Impact
Quantitative Benefit
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