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Optimizing BizTalk Server Applications with BizTalk360 at Dentsu Aegis Network
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Sensors - Temperature Sensors
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Sales & Marketing
Use Cases
- Behavior & Emotion Tracking
- Inventory Management
The Challenge
Dentsu Aegis Network, a multinational media and digital marketing communications company, faced a significant challenge when they decided to increase the number of applications in their BizTalk environment from 7-8 to approximately 15. This expansion made their BizTalk environment more critical in terms of the data that passes through BizTalk and for the complete integration scenario. The increased number of applications meant that the company needed a more robust and efficient way to monitor their BizTalk server applications and overall environment. The management team was particularly concerned about the health of the BizTalk server environment, disk space, tracking information, and the count of suspended events.
About The Customer
Dentsu Aegis Network Ltd. is a multinational media and digital marketing communications company headquartered in London, United Kingdom. It is a wholly owned subsidiary of the Japanese advertising and public relations firm Dentsu. Dentsu Aegis Network and its brand businesses of Carat, Dentsu, dentsu X, iProspect, Isobar, mcgarrybowen, Merkle, MKTG, Posterscope and Vizeum make the best use of today’s media mix to bring to life the right communication strategy and deliver the best results for clients. Dentsu Aegis operates out of 5 continents spanning across 145 countries and 24 time zones with about 40,000 passionate people.
The Solution
To address these challenges, Dentsu Aegis Network implemented BizTalk360 during the pilot stages of the project. The team created different alarms to get notified of the status of the BizTalk environment, disk space, tracking information, and the count of suspended events. In addition to using alarms to monitor their BizTalk applications, the team at Dentsu Aegis Network used the Health Check Report functionality to a greater extent. This feature helped the team to trigger periodic reports to the management who were very concerned about the health of the BizTalk server environment. Despite using SCOM for other different functions in the business, the team at Dentsu Aegis Network compulsorily used BizTalk360 to get alerts about the BizTalk environment. The team also made use of the Custom Email Templates to generate different email messages to be sent to the management and the team. The team also used the BizTalk Health Monitor (previously known as Message Box Viewer) to analyze and fix issues in the BizTalk Server Environment and the SFTP/File Adapter Monitoring capabilities.
Operational Impact
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