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Nomadia > Case Studies > Optimizing Real Estate Diagnostics with IoT: A Case Study of Allodiagnostic and Nomadia
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Optimizing Real Estate Diagnostics with IoT: A Case Study of Allodiagnostic and Nomadia

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Sensors - Lidar & Lazer Scanners
Applicable Industries
  • Equipment & Machinery
Applicable Functions
  • Human Resources
Use Cases
  • Personnel Tracking & Monitoring
  • Time Sensitive Networking
Services
  • System Integration
The Challenge
Allodiagnostic, France’s leading real estate diagnostics company, faced a significant challenge in optimizing the movements of its 150 real estate diagnosticians across the country. With over 400,000 diagnoses required throughout France each year, the company aimed to reduce mileage and time on the road for its field experts. The goal was not only to save costs but also to improve the working conditions of the mobile teams while increasing their productivity. The company also wanted to leverage geo-optimization to facilitate online appointment booking. To sustain its high growth rate, Allodiagnostic needed a real-time, continuous, appointment scheduling optimization tool that could integrate all its business constraints while maintaining its agility and flexibility.
About The Customer
Allodiagnostic is France’s leading real estate diagnostics company, established in 2002. It operates based on a network of more than 40 agencies and 150 certified diagnostic staff. The company covers the whole of France, providing over 400,000 diagnoses each year. Allodiagnostic is also the first to have an online ordering system, making it a strategic support system for organizing the scheduling of the diagnostic personnel. The company had a turnover of 25 million euros in 2017 and has sustained a high growth rate of more than 25% in 2015.
The Solution
Allodiagnostic partnered with Nomadia to implement the Opti-Time round scheduling solution. This tool manages the appointment calendars and movements of the diagnostic personnel in real-time, considering their skills and geographical territories. The solution significantly reduced mileage by finding the best possible schedule to minimize travel time and distance covered after each real estate diagnosis order. It also enabled centralized scheduling of all field experts in each Allodiagnostic agency, allowing schedulers to arrange appointments in any geographical sector in France. The company's website, connected directly to the Nomadia solution, quotes online customers a price that reflects the distance to be traveled for the callout.
Operational Impact
  • The implementation of the Opti-Time round scheduling solution by Nomadia has brought about significant operational improvements for Allodiagnostic. The solution has made the daily routine of the diagnostic staff easier, reducing their time on the road, which used to account for 50% of their working hours. This has resulted in punctual arrival at customers’ premises, improving customer service quality. The solution has also facilitated the online booking of appointments, providing an optimal response to web user expectations. The company can now quote online customers a price that reflects the distance to be traveled for the callout, enhancing transparency and customer satisfaction.
Quantitative Benefit
  • Significant reduction in travel time and mileage for diagnostic personnel
  • Increase in productivity due to more assignments handled per day
  • Financial savings from reduced travel costs

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