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Information Builders > Case Studies > Oxford Properties Group Gains Ground With WebFOCUS
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Oxford Properties Group Gains Ground With WebFOCUS

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Oxford Properties Group, a global commercial real estate owner, developer, and manager, needed to upgrade its business intelligence (BI) infrastructure to simplify the demands of managing its properties. The company required advanced reporting and analysis capabilities to support its plans for global expansion. The challenge was to develop an enterprise BI solution that could deliver information from a data warehouse or production system across multiple platforms and databases. The company also needed a system that could infuse information into the daily activities of busy property managers.
About The Customer
Oxford Properties Group is a global commercial real estate owner, developer, and manager with a dominant Canadian base. The company is headquartered in Toronto and has more than 1,300 employees throughout Canada. Oxford offers a wide array of services, including leasing space, managing tenants, collecting rent, processing bills, and tracking property values. Its portfolio consists of office towers, shopping centers, industrial parks, luxury hotels, and multi-residential properties. The company's primary inventory is space, and one of its primary concerns is developing it.
The Solution
Oxford Properties Group standardized on WebFOCUS to securely select, format, analyze, and deliver a variety of information to authorized users. The company used WebFOCUS to build a solid foundation of parameterized reports that allow both internal and external users to sort and summarize information related to their properties. Its primary reporting application, called Oxford’s Advanced Strategic Information Source (OASIS), is an asset and performance measurement application that allows users to analyze tens of millions of square feet of real estate properties. OASIS offers a rich source of information about properties, tenants, and operations. It also includes a customer-facing portal that hosts a library of timely, comprehensive reports, providing instant details about everything from tenants, outstanding bills, and property histories to legal clauses and company financials.
Operational Impact
  • A dynamic, proactive reporting system for 1,300 internal users and dozens of clients that helps Oxford control inventory, reduce costs, deliver industry-leading customer service, and win new business.
  • The ability to provide value-added services to its clients has set Oxford apart from its competitors – strengthening existing partner relationships while helping to solidify business agreements, especially in joint-venture deals that require information-sharing with potential clients.
  • The company has developed a BI portal to replace an earlier menu-based reporting system. The new portal will include content based on users roles and level of access.
Quantitative Benefit
  • WebFOCUS generates consolidated financial reports in just five minutes, compared to the 23 hours it took using the JD Edwards Report Writer.

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