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Datadog > Case Studies > Partnership Brings Joint Success in LATAM
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Partnership Brings Joint Success in LATAM

Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Sales & Marketing
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
The Challenge
Econocom, a B2B reseller and technology consulting company, needed a monitoring solution to support the modernization and cloud migration projects of their customers. They required a solution that could deploy quickly and easily, allowing them to focus on growing their high-value-add consultative services. Econocom was looking for a product that could cover any customer’s stack and could be implemented quickly to accelerate their deal cycles. They also needed a modern monitoring platform designed to facilitate DevOps-style communication within ephemeral, cloud-based and Kubernetes-based systems.
About The Customer
Econocom is a B2B reseller and technology consulting company with an annual revenue of more than $3 billion. As part of their global operations, Econocom Brazil has joined the Datadog Partner Network to better equip their customers with cloud-native monitoring. Econocom Brazil offers a suite of services, including technology resale and consultation work, to help their customers modernize their IT infrastructure, development and operation practices. As their customer base has grown, Econocom has seen an increase in demand not only for implementation of new technologies, but for consultation on cultural changes like shifting to DevOps.
The Solution
Econocom Brazil chose to partner with Datadog to provide these services for their customers because of Datadog’s expansive coverage, ease of use, and rapid implementation speed. With Datadog, users have access to a unified platform encompassing infrastructure metrics, application management, logs, security, monitoring, and more. Datadog also provides coverage across modern environments as well as legacy or on-premise installations. The Datadog platform itself can be used by both Dev and Ops teams with minimal training, and it doesn’t require certification or knowledge of a query language. All dashboards can be created using a point-and-click interface, which allows companies to democratize their data so that centralized monitoring teams aren’t backlogged with routine work.
Operational Impact
  • Econocom was able to deploy quickly and consistently in every customer’s environment.
  • Datadog's ease of use reduced troubleshooting time when problems arose.
  • The simplicity of a unified platform is core to Econocom’s DevOps consulting practices.
Quantitative Benefit
  • 15+ new major logos closed via the Datadog + Econocom partnership in the first year.
  • 3 times Econocom landed and expanded in a single account in 3 months with Datadog.
  • 45 to 15 days reduction in typical implementation time for a new customer.

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