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Case Studies > Picarro Enhances Product Development and Compliance with Arena PLM Integration

Picarro Enhances Product Development and Compliance with Arena PLM Integration

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Cybersecurity & Privacy - Identity & Authentication Management
  • Functional Applications - Product Lifecycle Management Systems (PLM)
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Pharmaceuticals
  • Semiconductors
  • Utilities
Applicable Functions
  • Business Operation
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Regulatory Compliance Monitoring
  • Remote Collaboration
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
  • System Integration
The Challenge
Efficiently managing complex product information for the development of their gas analyzers while meeting environmental and quality systems compliance was key to Picarro’s new product introduction (NPI) goals. Silos of information and the lack of traceability, visibility, and manageability associated with manual processes were ongoing challenges for Picarro and hindered their NPI objectives. Part information was managed within spreadsheets, and files were managed on both employee desktops and shared network folders. The company needed to improve change control and establish a central system for all product information.
About The Customer
Picarro is a leading provider of solutions to measure greenhouse gas (GHG) concentrations, trace gases, and stable isotopes across many scientific applications including indoor/outdoor air quality and climate change. Their portfolio of gas analyzers and systems enables scientists around the world to measure invisible elements found in the air we breathe, the water we drink, and the land we harvest. Picarro’s industrial solutions range from mobile leak detection technology for utility companies to trace gas analysis for semiconductor fabrication and pharmaceutical manufacturing.
The Solution
Arena PLM is employed across multiple teams at Picarro. Their new product design and development process is managed from within Arena Projects. This gives key stakeholders the ability and visibility to monitor and manage the entire design and development process. Product and quality teams can easily collaborate within Arena PLM to make sure changes and new releases are completed in a timely manner. Arena’s ability to integrate with enterprise systems is a significant advantage. Picarro has integrated Arena with their Oracle NetSuite ERP system to transfer item and bill of materials (BOM) information automatically upon release. They also completed integration with Q Point Technology’s Green Data Exchange (GDX) system, helping them comply with RoHS and REACH regulations. Additionally, they implemented single sign-on (SSO) integration with Okta for centralized and secure access management to Arena.
Operational Impact
  • Prior to Arena, Picarro did not have a formal change process or a single system to manage product information. With Arena PLM, the company was able to implement a formal change process with a centrally controlled and easy-to-access system for all their revision-controlled documentation.
  • Picarro must address several compliance initiatives including RoHS, REACH, ISO 9001, and the ever-present quality improvement process. Arena has helped organize and simplify their CAPA (corrective and preventive action) and Eight Disciplines (8D) processes, providing better flow and visibility.
  • Arena’s integration with other systems simplifies Picarro’s environmental compliance processes, enhancing their ability to meet regulatory requirements efficiently.
Quantitative Benefit
  • Picarro has more than doubled its utilization of Arena.
  • Countless hours saved by empowering users to access and process information efficiently.

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