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Vonage > Case Studies > PinU Enhances User Verification and Communication with Vonage Verify API

PinU Enhances User Verification and Communication with Vonage Verify API

Technology Category

Application Infrastructure & Middleware - Event-Driven Application
Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Telecommunications

Applicable Functions

Quality Assurance

Use Cases

Inventory Management
Time Sensitive Networking

Services

System Integration

The Challenge

PinU, a local messaging app for iOS, was facing a challenge in verifying its rapidly growing user base. The app, which allows users to message friends within a 3-kilometer radius, needed to confirm the identity of its users upon registration. This was crucial to ensure the privacy and security of its users, and to allow them to connect with friends on the app. The challenge was to find a user verification solution that could scale beyond its initial launch, keeping up with the app's growth.

About The Customer

PinU is a local messaging app for iOS that enables users to easily message their friends within a 3-kilometer radius. The app is centered on the ability to instantly connect with nearby friends while providing its users with privacy controls. As the user base of PinU was quickly growing, it was crucial for the app to verify its users upon registration to confirm their identity and allow them to connect with friends on the app. The challenge was to find a user verification solution that could scale with the app's growth.

The Solution

To address this challenge, PinU integrated the Vonage Verify API into its mobile application. This API allowed PinU to verify its users with their phone numbers upon registration. Users received a verification code over SMS or voice from Vonage, which they entered into the PinU application. Once the user successfully verified their phone number, they gained full, secure access to the app and the ability to invite their friends to join the service. This solution not only provided a secure user verification process but also allowed PinU to focus its engineering resources on developing additional core features instead of a user management backend.

Operational Impact

The integration of the Vonage Verify API into the PinU app resulted in a secure and efficient user verification process. This not only enhanced the security and privacy of the app but also allowed PinU to focus its resources on developing additional core features, thereby enhancing the overall user experience. The solution also provided a cost-effective approach as PinU only had to pay for successful verifications. Moreover, the solution is scalable and can easily accommodate the app's global growth without any additional effort.

Quantitative Benefit

Minimal implementation efforts were required to integrate the Verify API and manage user states.
The app was launched in a short time by focusing engineering resources on developing two additional core features.
Reduced overall communications spend by paying only for successful verifications.