Pirelli Improves Property Management for Italian Government with ARCHIBUS

• Application Infrastructure & Middleware - Data Visualization
• Functional Applications - Enterprise Resource Planning Systems (ERP)
• Functional Applications - Remote Monitoring & Control Systems

• Business Operation
• Facility Management

• Software Design & Engineering Services
• System Integration
• Training

Pirelli, a leading real estate development and management firm in Italy, faced the challenge of managing a significant number of new public sector contracts. These contracts involved overseeing 3,000 buildings and 5,000,000 square meters of space, along with 4,500 service-specific contracts. The company needed to simplify and integrate various contract management processes to optimize service quality and monitor management costs and revenues effectively. Additionally, Pirelli aimed to enhance their ability to handle 10,000 annual work requests and 300,000 preventive maintenance work orders from public sector clients.

Pirelli is a renowned Italian conglomerate primarily known for its premium automobile tires. However, the company is also a major player in the real estate development and management sector. With a portfolio valued at €15.3 billion, Pirelli manages residential and commercial properties in Italy, Poland, and Germany. The company owns €3.8 billion of this portfolio. Recently, Pirelli secured government contracts worth €260 million to manage the offices of 350 federal and local public sector agency clients. This involves overseeing 3,000 buildings and 5,000,000 square meters of space, along with 4,500 service-specific contracts. Pirelli's expertise in property management and their commitment to using advanced technology solutions like ARCHIBUS have made them a trusted partner for both private and public sector clients.

To address the challenges, Pirelli chose ARCHIBUS as the central platform for integrated management of their public sector accounts. With the assistance of Italian Business Partner eFM, Pirelli implemented ARCHIBUS Project Management to manage the administration of government contracts. They also adopted ARCHIBUS Space Management to streamline space data collection and analysis for buildings under management. This included automated data collection and extraction, as well as advanced visualization capabilities for building floors, rooms, and equipment. Additionally, Pirelli implemented ARCHIBUS Building Operations Management to handle the 10,000 annual work requests and 300,000 preventive maintenance work orders. A service desk function was established to support company employees in managing work requests from public administration offices. The preventive maintenance process provided several key advantages, including on-time reliable maintenance, real-time monitoring of projects, and a reduction in systems and equipment failures.

• Pirelli achieved centralized and improved information access and sharing through systems integration, enabling continuous improvement.
• A 'knowledge diffusion' component was implemented, involving over 50 training courses attended by more than 450 end-users, building managers, vendors, and others throughout Italy.
• Custom interfaces were developed to integrate Pirelli's internal financial management systems with ARCHIBUS, as well as links to Microsoft Outlook and SMS technology for work order notifications.

• Pirelli secured €260 million in new government contracts within a 24-month period.
• The company manages 3,000 buildings comprising 5,000,000 square meters of space.
• Pirelli oversees 4,500 service-specific contracts for their public sector clients.