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Case Studies > Plimor automates strategic planning management with CPM solution

Plimor automates strategic planning management with CPM solution

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Transportation
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Process Control & Optimization
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Plimor, one of Latin America's main transport companies, faced challenges in implementing its strategic planning based on the Balanced Score Card (BSC) methodology. The company needed a solution that could help control strategic actions and initiatives, detect deviations in performance, and manage high-risk events. Additionally, Plimor required a system that could integrate with its existing ERP and provide easy-to-read reports for effective performance management.
About The Customer
Plimor is a leading transport company in Latin America, known for its sophisticated data communication, logistics, security, and customer assistance systems. The company offers advanced technological solutions such as WAP technology, satellite and GPS tracking, camera monitoring, armed escort, S.O.S. Cotec, data exchange via EDI, and the Plimor Customer Service (SAP). Plimor's commitment to maximum delivery efficiency and customer satisfaction has made it a prominent player in the transport industry.
The Solution
Plimor adopted the SoftExpert Corporate Performance Management (CPM) solution to streamline its strategic planning implementation. The SoftExpert solution automatically detects performance deviations and allows for the recording and management of high-risk events. It ensures compliance with the BSC methodology and provides effective management of performance indicators. The software generates easy-to-read reports, enabling Plimor to monitor its current performance against established goals. The fully online interface, integration capabilities with different modules and the ERP used at Plimor, and the highly qualified local customer assistance team were key factors in choosing SoftExpert as the supplier.
Operational Impact
  • The SoftExpert CPM solution enabled Plimor to monitor its performance in real-time, ensuring alignment with strategic goals.
  • The integration with Plimor's ERP system facilitated seamless data exchange and improved overall operational efficiency.
  • The software's ability to detect performance deviations and manage high-risk events enhanced Plimor's risk management capabilities.

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