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Plusnet Implements Opsview for Comprehensive IT Monitoring
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Telecommunications
Applicable Functions
- Business Operation
Use Cases
- Infrastructure Inspection
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Plusnet, a leading Internet Service Provider (ISP) in the UK, was facing challenges with their existing monitoring system based on Nagios® Core. The system, which was developed in-house, was not being actively maintained due to the complexity involved in making configuration changes. Additionally, there was a need to extend monitoring to cover their entire network. The existing system was not efficient and did not provide comprehensive coverage of Plusnet’s data centers.
About The Customer
Plusnet is a leading Internet Service Provider (ISP), providing broadband and voice services to homes and businesses in the UK. The company is an independent subsidiary of British Telecommunications Plc (BT). Plusnet is based in Sheffield, UK and has between 1,000 to 5,000 employees. The company had an existing monitoring system based on Nagios® Core that was developed in-house. However, this system was not being actively maintained due to the complexity in making configuration changes. Plusnet needed a more efficient and comprehensive monitoring system for their data centers.
The Solution
Plusnet chose Opsview to upgrade their existing Nagios system. Opsview offered a more functional monitoring suite, delivering more efficient management and resulting in comprehensive coverage of Plusnet’s data centers. A pilot Opsview system was deployed, replicating the existing Nagios Core environment. This system was then customized to meet Plusnet’s specific requirements. Following a successful pilot, Opsview was deployed to monitor Plusnet’s three data centers. The system was also extended to provide RANCID integration and system log file analysis. Opsview provides ongoing Enterprise support to ensure Plusnet continues to derive full value from their Opsview system.
Operational Impact
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